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March 2024 by Adam F.
Good grocery store with great deals especially if you have the Jewel Osco App. Checkout lines are usually short and store is clean and well kept.
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March 2024 by Ed P.
They had big sale online only, I placed order none of the sale prices were honored nor where the buy 1 get two free. Emailed them and they said it would be taken care of Monday. Never was, now I have to go through order. Figure how much they owe me and give them one more chance before I go to consumer fraud division
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March 2024 by Shirley W.
I use the pickup service because I can no long walk the store. My order is always ready and just what I ordered. The person that brings it to my car is always pleasant. I am so grateful for this service.
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February 2024 by Selma L.
Of all the Jewel Stores this is the one closest to our house. We shop here a lot. This is also the most friendly location we have been to where the service desk staff and self check out stuff actually want to help. (Cannot say that for other locations) One star knocked down because sometimes the meat/fish items seem old. Also they are always out items especially during big sales, so it helps to shop early!!!!
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February 2024 by Kris D
Good choice of veg delli etc
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February 2024 by christy martell
Chips were buy 2 get 2 free, mix & match, cheetos,tostitos & doritos!!!
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February 2024 by Denys Tkachuk
Really good store a normal super market
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February 2024 by Ivonne
Wonderful place and very good service
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January 2024 by Katie Marcus
The best Jewel ever! I use drive up and go, and Fred is unbelievable… Personalizes the experience, and always goes above and beyond for my family and I! Love this jewel!
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January 2024 by Kaan Ryit
Always raising prices at the town’s expense . They jacked pies up three times the cost over the holidays. Miss the old jewel spirit
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January 2024 by S. B.
This review is for the Deli department. Not once, but on two different occasions, I've attempted to place a sandwich tray order well within the required 24 hour lead time. Both times the staff was rude and said they were unable to fill the order within my time frame. (First time, not able to fill it at all during the holidays.) Both times I have successfully resorted to calling the Deli at a Jewel in Arlington Heights....polite, professional, and able to deliver.
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December 2023 by camelot
This store is average and a hit or miss. The ladies that work at the self checkout are really friendly, especially Caryl. They are usually out of produce items and today they didn't have donuts ready at 7:30 which was very surprising.
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December 2023 by Tatiana Avdjiev
This Jewel is the worst in the area - small, dirty, and with a very limited selection of items. It looks like barely functioning remains of a really old and never maintained store.
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December 2023 by John Hanrahan
Strangest culture of non-customer service. Have been coming here for over 20 years and on most visits the people at check out basically have their own conversation going. Baggers and cashiers (and if it is slow, the ones at the adjacent registers) just speak as if the customers don't exist. Two nights ago, an apparently newer bagger asked if it was OK to be rude to the customers if you were off the clock; the cashier said he wasn't sure, that was a good question. Whole conversation was as if I was invisible. I haven't noticed this in the rest of the store, it just takes place at the registers.I am assuming this is not across the entire Jewel system but is a culture specific to this store (I know I don't see it at the downtown Palatine store), though I don't know. Huge difference vs. Aldi. Even though Aldi is a discount grocer, the cashiers seem to be friendlier and certainly much more interactive.
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December 2023 by Mary Doktor
Ordered the chicken from the deli tonight along with chickentenders and they were petrified.The potatoes weren't really cooked. The actual chicken parts were drier that usual.. We get this meal often andtonight it was terrible. Very disappointed.