Got locked out of online banking and 5/3rd phone account information for no reason, called to try to fix this, waited 2 hours on hold, got disconnected after calling back 2 times, called local branch said cannot help me, someone else call back i recommend NOT TO BANK WITH Fifth Third, i may close my account in the future.
April 2021
This is the absolute worst bank in the world. The customer service is beyond awful. They are hands down the most sneaky and underhanded business I've ever had to deal with. I wouldn't bank with them another day if they paid me!
November 2020
They have very poor customer service, I went in there for help and rocio told me there was nothing she could do, I am going to close out my accounts next week, I order something through PayPal and I didn't get it and they charged me twice and I didn't receive my product, If I could give this no stars I would
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.