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July 2024 by H A
Pharmacy is actually horrible. They never answer their calls and some of their pharmacy techs are absolutely rude, except the young guy that always wears a hoodie, he’s one of the good ones. I have important questions to ask them regarding my prescriptions and they never, ever answer. I’m prompted to leave a message and I’ll get a call back in one hour and they never call back. This pharmacy needs a whole new team.
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July 2024 by Rob Koshkarian
The staff at my Rolling Meadows CVS are always going the extra mile to deliver great service and assistance us all! This is hard to find these days. And especially Derrick!
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June 2024 by V Lynn (V Lynn)
What a waste of time. They would not see my daughter at her appointment for a sports physical because her grandparent brought her and not a parent. The nurse was horrible and rude. Will never give this location my business again.
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April 2024 by Felicie Anderson-Wilson
I wish I could give -10 stars. Horrible staff at this location! Repeatedly messing up refills. The latest adventure is marking in their system that a refill was filled when it wasn't and then, when you try to get it refilled, that it is too soon to refill!!!! And the second you express frustration, they get very rude (while trying to accuse you of being rude) and hang up on you. They need to realize that this is not a job where mistakes have no consequences for your customers. I am beyond done dealing with them and am taking my business elsewhere.
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January 2024 by Naynay Sanders
make you feel uncomfortable, always watching you...I won't never come back to this CVS location.All they staff is disappointment to me... They need to remold to friendly staff there...
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December 2023 by yerapa12
Pharmacy staff is very rude and unfriendly. I didn't even go there for a prescription.I needed to drop off a UPS package and I saw no one at front but I saw the Drop Off sign at the pharmacy. Granted this is for prescription but I thought it wouldn't hurt to ask.They were busy with drive thru so I stood near the drop off counter to wait. I was in no rush so I didn't say anything. After some time one of the pharmacists was done with drive thru and walked around. She made eye contact with me but didn't acknowledge I was there. After a long time I decided to ask if I drop the package here.She gave me a look and said "UPS??? No this is no UPS there's isn't one here. Go to the front or something". Girl, I saw no one at the front and I was just asking not demanding. When I was walking away I heard another pharmacist girl say "Yeah this is the pharmacy not UPS just so you know"... I know that, I was just asking.I went back to the front and I saw a young man stocking and he immediately asked me if I needed help. He didn't know how to process the UPS package but called his supervisor (I think). He taught him how to do it and he was very friendly too. It was a huge contrast in comparison to the pharmacists. I really thank the CVS clerks for the help.Truly a shame those girls/women were condescending and unwilling to even talk to anybody except when it came to snarky comments. I would be worried about my medication being handled by people like this but thankfully I go to a different pharmacy for my meds.
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November 2023 by Krystle Lindberg
New pharmacy staff is terrible. Fought for months for my Rx. Constantly told no stock. No Rx in system. Shorted me packs. Charged insurance. Told doctors office that I picked up mine and my daughters medicine. When we didn't. They practice fraud and no one seems to care. The headaches me and the doctors office have to do to override, go to a new pharmacy, and have it covered is ridiculous. Don't go here until they wake up and change staff. They won't keep anything in stock anymore and tell me to call the manufacturer myself.They pocket your insurance money and don't give you the actual prescription. Called corporate who didn't care. Walgreens is far superior to CVS.
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November 2023 by Acid Vex
With what little they seem to be given, staff makes the best with what they’re given. I rarely see more than 2 employees working the front which is a shame because that’s not enough to run a store, especially CVS. The manager is really kind and the staff is more than willing to drop what they’re doing to try and help as much as possible. It’s a shame they’re so short staffed.
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October 2023 by Grace L.
I recently had a terrible experience with the clinic at Walgreens near my house. I decided to switch it up and try out the minute clinic at CVS. Even though it's about a 15 minute drive away from my house, the service was absolutely worth the trip and I will be coming back. I had scheduled an appointment, when I showed up, no one was in the waiting room. Pretty much as soon as I checked in on the kiosk, I was called in to get taken care of. I dealt with two ladies. One was the nurse practitioner, and I am not sure the title of the first lady. Both were extremely professional, kind and friendly. Their demeanor made me feel at ease. I spent most of the time with the nurse practitioner, who was extremely thorough with telling me exactly what she was going to do, and all the necessary protocol. I had a really great experience here and will continue to come here as needed.
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October 2023 by Sabra Chicki D.
This review is specifically for one cvs employee, Mohammed. Every time I come to CVS instead of having a nightmare, he makes everything so easy. Whether it's giving me a better discount for my Good RX card and not making me wait to catching me on my way out cause I received some good coupons or when I bought something two for one and he didn't make me go get the product and bring it to him, he just said "grab it on your way out." This makes going to CVS a pleasure when on occasion is has not been!
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October 2023 by Sean
Worst bathroom ever, poop everywhere, clogged toilets of poop, smells horrible, no toilet paper in one stall. Rancid.
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September 2023 by Eladio Bueno
I don't know where to begin, but if my insurance could take walgreens, I would switch immediately. I went on a 4 day vacation and forgot my medications and trying for a CVS to give me a 4 day supply has been impossible. 30 minute waits to get a call answered from a pharmacy in IL and no answer on CVS after a 30 minute wait in Kansas City, MO. Never had this happened at walgreens where I help my parents with their prescriptions.
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September 2023 by Daniel Wykowski
1/2 hour before closing they refused to fill my perscription for antibiotics knowing i had pnemonia because it was too close to closing.
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September 2023 by Cecilia Sanchez
Cvs os welcoming, has a friendly staff and is well stock!!
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August 2023 by peter wong
Went there for a Tdap shot. Rachel was awesome, super friendly, explained everything and it was super clean
