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January 2024 by J Israel
Very unfriendly and cold. I only go there if I absolutely have to. Staff makes you feel unwanted and uncomfortable. I'd rather have all my teeth removed without anesthesia than go there. I don't think I'll return ever.
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November 2023 by Erica Lake
Great banking place
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November 2023 by Edyta Babula
Fast ,easy and professional service at the Rolling Meadows location.Highly recommend!
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October 2023 by DeKleft
Very friendly and helpful staff. Shristee in particular has been wonderful to talk to. Very happy I decided to start banking here.
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September 2023 by Diana Capra
Not very happy with them. I would only go there in an emergency.They are not very friendly and when I cash my pay check the put a hold on it even though they is a note saying it is. I even told them not to put the hold because it was my pay. I prefer Streamwood location.
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August 2023 by Mary Meyerhof
I went to the Rolling Meadows Branch, looking for help to transfer money from my Share Credit Union account to a local bank. The branch manager, Iwona, helped me. She educated me on steps to take and gave a recommendation. The situation was resolved. All went well. I enjoyed spending time with Iwona. Super personality, caring, knowledgeable! Thank you, Mary Meyerhof
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July 2023 by Angela A.
I spoke with Keyon from CAFCU at 8am. She was very helpful. I had a problem with Apple Pay. Keyon was pleasant and professional. The thing that I liked about her is that she really seem to love her job. She was patient with me and did not tried to hurry me. Keyon is an asset to CAFCU.
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May 2023 by Jeff Robertson
I am a long time CAFCU member, with multiple accounts, at the Rolling Meadows branch. My experience with the Rolling Meadows branch is excellent, the facility is clean and bright. Your staff is always friendly and committed to great customer service to resolve any questions or issues. They make banking a pleasure.
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May 2023 by Bill E Scholtes
Treated me like family, when I had difficulty depositing emergency funds to my associated credit union while out of town. Clean, fast, friendly, professional environment. Strongly recommend anyone in the 60008 area code and surrounding area to open an account today. As far as the teller and manager, thank you, you both deserve a promotion, raise, personal time off and a bonus.
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April 2023 by Russell Williams
Getting away from banks ?
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March 2023 by Raynaldo Pierre
Iwona was very knowledgeable and thorough with explaining how having an account works
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November 2022 by Brian S.
Wish I can give zero stars to this business since they took it over from Ben Franklin bank. The level of customer service is substandard. The people that work there are very rude and not accommodating. This credit union has grown too big and lost the customer service that a bank should have. They only care about themselves and not their clientele. They have no weekend hours and they are only open till 5 PM. What business closes at 5 PM and has no weekend hours, they need to adjust to the working man/woman hours. I highly recommend you try to find a different bank to work with someone that is friendly accommodating and has better hours.
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July 2022 by Maria S Nasca
I have been banking with them for over 30 years. The Rolling Meadows branch has a manager who is excellent. She was very helpful resolving a very important issue I was having with cafcu. Thank you Iwona!
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June 2022 by Michael Garza
Luke was a huge help and explained everything to me very easily
