Car Wash in Rolling Meadows, IL

“Came in because one of my door handles came off, the guys at the front desk figure out the issue after looking at my car and had it fixed in 10 min. Awesome customer service. Highly Recommend this place.”

“This review is for the GM Christian. He did an amazing job resolving my issues. I thought the car wash damaged my car and when I was at the car wash the car wash attendant (black guy with the fake chain around his neck ?) was so rude to me and made me feel like I was trying to get over on the car wash and refused to let me make an incident report. I posted a negative review and canceled my membership. The GM called me and allowed me to do an incident report and investigated and reviewed the cameras and even offered for me to come in to look at the footage. I can tell he was very honest and told me the dates and when the damage happened to my vehicle. Christian said I came in with damage and there was snow on my car. I then realized my son scratch my car with the snow brush. I of course apologized to Christian and felt so foolish. I plan on signing back up as I’ve never encountered a problem with this car wash before. The young man who assisted me before needs to never be allowed to talk to customers ever again. He need to go to some customer service seminars 101 because that was basic customer service he could have given and he failed terribly. You literally had a customer cancel their membership because of your poor lazy customer service. All you had to do was literally let me fill out an incident report. Now I have to go through the hassle of signing back up because you want to be lazy.”

“Super clean car award for this awesome local express wash place! Excellent job getting all bugs off from our recent road trip! I got the full service and they vacuumed and cleaned the interior with attention to detail. I will be back. They have self service and full.”