AutoZone Auto Parts in Rockton, IL, located on Glengary Dr, is known for its helpful and friendly staff. Customers highlight the terrific team, with employees like Shelby, Andrew, Mark, Jacob G., Zach, and Caleb providing excellent service. The staff go above and beyond, helping customers find the right parts, such as bulbs, screws, and specialized kits, often improvising or working quickly to get the job done. Several reviews mention staff members demonstrating real knowledge, especially Jacob G., who identified a hard-to-find part that saved a customer time and effort. The team is praised for their patience, expertise, and willingness to assist with difficult jobs like replacing headlights or fixing stripped license plate screws. Customers appreciate their friendly attitude, free help, and extra effort, which makes shopping at this AutoZone a positive experience. Overall, the store is recognized for its great customer service and dedication to helping customers with their auto parts needs.
The employees are so friendly and helpful. Glad I came here!
June 2025
My son and his friends were riding bikes when one of them got a flat tire. They went into AutoZone to try and fix. Keegan helped them and was so kind and patient with them until I could there. We completely went above and beyond. Thank you Keegan!!!!!
April 2025
Terrific team - SO helpful! I was in today to replace taillight bulbs. A nice woman in the ALDI parking lot told me I had a light out. Both Shelby and Andrew were so helpful - got the right bulbs for my car AND replaced them for me! I’m so appreciative of their friendly expertise and help. I will forever be a customer!
