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September 2024 by Michelle Gibson
Reasonable prices
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June 2024 by Shannon Long
Helped our daughter with two dresses
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December 2023 by Rosy Hernandez
Excellent service. The best going out clothing in town. They have looks for every occasion ❤️
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June 2023 by Marina De la Torre
Good customer service. Come here if your looking for a dress!! They have affordable prices and have nice heels
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October 2022 by Chet Walker
If you want to have the unpleasant experience of rude staff this is the place but otherwise I wouldn't go here or spend a dime here
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October 2022 by Regina Burden
Abby was so sweet and so cute helping me pick the dress. Wonderful customer service! This is a great place to shop and I’ll be back to see her!
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September 2022 by a b
The worst Windsor I’ve ever been to. The staff is extremely rude. The manager Liz refused to let me return something I purchased last week, she tried to tell me there were signs of wear when I never even got to try it on because there was a long line at the dressing room and nobody was being helped. I realized when I got home that the same bodysuit I had in burgundy was a small and I grabbed a medium in black so I tried to take it back since I couldn’t wear it for the occasion I purchased it for. I’ll be taking my business elsewhere from now on, which is disappointing but they are an overpriced store anyways. You can get the same stuff at Tiger lily for a fraction of the cost.
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September 2022 by Kyle Thom
If you want to have the unpleasant experience of rude staff this is the place but otherwise I wouldn't go here or spend a dime here
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April 2022 by Brianna P.
Went in there looking for a dress for a wedding and I couldn't decide so Liz and Cora helped me decide and they were both so nice! The store was clean and organized. The customer service Was exceptional. I don't typically do reviews but this service I had was the way it should be . Highly recommend and will be going back.
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March 2022 by Jac B
Not a lot in stock, random sizes and a lot of the formal dresses are in terrible condition! Fabric was pulled, pilled, loose threads.. I have 10 year old dresses in better condition. Staff not friendly, manager seemed super irritated to help with my return. Please don’t waste your time.
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March 2022 by ann m b
The worst Windsor I’ve ever been to. The staff is extremely rude. The manager Liz refused to let me return something I purchased last week, she tried to tell me there were signs of wear when I never even got to try it on because there was a long line at the dressing room and nobody was being helped. I realized when I got home that the same bodysuit I had in burgundy was a small and I grabbed a medium in black so I tried to take it back since I couldn’t wear it for the occasion I purchased it for. I’ll be taking my business elsewhere from now on, which is disappointing but they are an overpriced store anyways. You can get the same stuff at Tiger lily for a fraction of the cost.
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March 2022 by Gina & Zack
Abby was so sweet and so cute helping me pick the dress. Wonderful customer service! This is a great place to shop and I’ll be back to see her!
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January 2022 by Marlo Hicks
This store goes above and beyond! As a male, I don’t typically do much shopping… but when needing something spur of the moment for my mother… Cora went the extra mile to take care of me and make me feel comfortable! 100% recommend this store and these associates!
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August 2021 by Trevor Lee
I was attempting to return a dress for my wife. We are over 2 hours away from this store (this is the closest one) and I happened to be on my way to Chicago so I thought I would get this returned on my way. First, Facebook and online says store opens at 10am. That is false. I got there at 1030 and the store was still closed and apparently doesn’t open until 11am. I waited 30 minutes and the associates failed to even open the store on time. They opened at 1105. This is a professional business, and it shouldn’t be hard to open on time. Now it was finally time for the return process. I had the receipt, the dress with original tags attached, and I was within the 14 day period. However, I unfortunately forgot my wife’s card that she used to pay with and she wasn’t with me (which I understand is my fault I forgot), but I had her send me a picture of her card info to try and have the store associate enter it manually. Well they can’t do that. So then I asked if they could override it and return it to a different card. They can’t do that. I wouldn’t be back in the area with my wife’s card for another 5 days which would put me just outside the 14 day return period, but I asked if I could get a manager approval to have a slight extension since we are over 2 hours away. Well they couldn’t do that either. My only option they offered me was in store credit for a store that my wife will never shop at again. This is absurd that I couldn’t get my money back just because I forgot her card. I had the receipt, the dress with tags, and her card info and I still couldn’t get my refund? I’ve worked in retail and I find it hard to believe there is no system override to make an exception and please a customer. It’s not like I was asking to return a dress with no tags or return a dress that was bought a year ago!! This is ridiculous. Such a poorly run store with the worst return policy. Never again will we shop here even though we have lovely in store credit.
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May 2021 by Samantha M
I tried returning an online order and the lady refused to return it because I used PayPal which is because the website says that EVERY store location can return online orders on the 10th. She was really rude about it and refused me service. I go in the next day and the other lady tells me that she can’t return it because it’s passed three days EVEN THROUGH I WAS THERE BEFORE THE 30 DAYS WERE UP AND SHE REFUSED TO RETURN IT. This lady was also short with me but not nearly was rude as the first. Both of these women costed me $40. The worst customer service I’ve ever experienced.
