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July 2024 by Edward Garcia
the post office on Broadway it’s not very good post office. They don’t care about homeless people you know you’re struggling and trying to get a PO Box and you gotta have all kinds of different requirements just to get a PO Box when you have your driver license they still want to get a voting and you gotta go through all kinds of mess just to get a PO Box that’s unbelievable. You know they’re very selfish. They don’t care about nobody else but themselves and all they care for money and heck everybody else disappointed I went to go get a PO Box and I had to have all different kinds of IDs and all that didn’t even wanna help you out knowing that you’re homeless you’re struggling they don’t care only care about themselves. You guys need to be more caring about homeless people people to give voting license or have all these other requirements I think should be enough. God have mercy upon you guys.
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April 2024 by Kevin McLaughlin
Nice,neighborhood branch,with friendly staff......100% better than the main post office on Harrison!!!
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January 2023 by Smurfette
The worst, dyngy post office. The lady Jo was rude, went outside to pick up the mail while I was waiting to send my package. She was having multiple excuses: can't print the address ( it was prepaid and the website advice me: no printer, no problem, go to USPS. Than it was the box that I reused from the neck massager. She told me that I can't send it as it has batteries? The original massager was plug in, no batteries and the content inside was a blazer, not a freaked massager!
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January 2023 by Andrea Price
What a joke. Never open when they say they are. I've been by twice during your hours of operation & the door is locked and lights are off. Waste of my time.
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December 2022 by Kenya Harris
Horrible
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August 2022 by Shaking Boxes Resell
Great costumer service!
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April 2022 by Gail Branch
Utterly useless location. DeJoy needs to stop destroying the postal service. It's as predatory and unhelpful as FedEx.
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October 2021 by Stacey Stucke
Great costumer service!
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June 2020 by Mobile News Noticiero
Rude and slow
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July 2019 by Stephen H.
Managed to get in on a quiet afternoon. Interesting location because of how the streets are in this part of downtown, but it also leads to an abundance of places to park, once you know where the building is.
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February 2019 by Sandy Cliff
Been using this PO for 15 years. Staff here (Duane, Theresa and now Gayle) have been so helpful, patient, friendly. This place is an integral part of this neighborhood.
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June 2018 by John Connell
Best in town. I'm always in and out in record time and the clerk is fast, knowledgeable, and efficient. Remember... this is a one person office so it's closed between 12 and 12:30
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April 2018 by Deborah J.
Customer service at Harrison Ave. Rockford, IL is awful. They do not answer their phone. They do not return messages. I have been THREE days without a mail delivery and I can't get through to anyone to let them know. Absolutely unacceptable!
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January 2018 by Angela Evans
Need a local number a 1 hour wait to get through on the phone. Horrible
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November 2017 by Kyle
Best customer service through a post office, Gail helped me out a lot. She keeps a good conversation to and I can tell she likes what she does. Very satisfied with the customer service by Gail! Thanks.
