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January 2024 by Tina Mathis
The person that helped me was very helpful very good experience.
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September 2023 by Glenn Ree
Very helpful, knowledgeable and courteous staff! Check-in and return were quick and flawless. I would highly recommend this location!
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August 2022 by Yanmei Hardeman
Everyone was nice there. Keep in mind they don't accept prepaid cards like varo, Venmo, etc. Only bank cards or credit card
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April 2022 by Eagle Eye
This U-Haul is one of the most professional and helpful people I ever seen. I rent the 6x12 trailer that I did needed to get my lawn mower tractor to my house . GREAT EXPERIENCE !!! ?
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November 2021 by Lori Brosman
We rented a trailer to move our child nearly 1000 miles away. Just days before the move our transmission went. We got our vehicle in the shop and the transmission done only to find about halfway through the journey that it started to act up again. Hours later it then began to cause the transmission to overheat. Needless to say I call because now I don't know that we will make it home to return the trailer where we got it only to be told we can pay $2000 to return it elsewhere. Are you kidding? It's a $250 rental and to reduce risk of your equipment we can pay $1750 more. I then contact the CEO who indicates he can help and get this taken care of for us. He then sends a message indicating that this store will contact us to set it up only for them to call and say they can now give us a discounted rate of $1700 to return it here at Ft. Bragg. How is this helpful? While we have rented in the past we will never use their service again. Not only do they not care about the customer but they clearly do not support our Military families who have these frequent moves.
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September 2021 by Karen Yarger (KK)
Very busy place apparently so while it felt rushed, it was kinda a good thing and the staff was very friendly and efficient.
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August 2021 by Natha B
Same day pickup available, it has lockbox with a code sent to your phone for after hours rent.
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August 2021 by Natasha Besson
Same day pickup available, it has lockbox with a code sent to your phone for after hours rent.
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June 2021 by cynthia gary
Worst customer service experience EVER received in my life. Called from practically opening to closing time and every single time I called I was placed on hold for 20+ mins and no one ever returned, called back and it was a cycle of calling being placed on hold and never being serviced. Not to mention the guy on the phone told me come in or go somewhere else because he was trying to get something as simple as a quote and never could. Sad case of service and he claimed to be the owner.
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May 2021 by Cassandra Hayes
The process was extremely fast. But the customer service lacked a LOT. We felt like an inconvenience. And when they told us it would be $40-$44 to rent a car they actually gave us a larger car and charged us $60.
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May 2021 by Grace Dark
Great customer service and very kind, friendly, and patient.
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April 2021 by Tim Hennip
Great people to work with!
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April 2021 by Ether
friendly. and reliable
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December 2020 by James Prellwitz
Very pleasant and easy to work with, thanks again
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October 2020 by John Kleindienst
Rented a car from Value Plus Auto. I needed inexpensive transportation while my truck was being repaired. They came through with a Chevy spark for $20/day
