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November 2023 by Sully c
I recently had the pleasure of purchasing a car from Twins Automall, and I must say that my experience was absolutely exceptional. From the moment I stepped into the dealership, I was greeted with warmth and professionalism.Jd, the sales representative who assisted me, went above and beyond to ensure that I found the perfect car for my needs. His knowledge, patience, and dedication made the entire process smooth and hassle-free. Despite my busy schedule, Jd managed to expedite the process and place me in a car on the same day.Twins Automall itself is an impressive establishment. The showroom was immaculate, and the wide selection of vehicles available was truly remarkable. The entire team at Twins Automall exudes a passion for customer service, and it is evident that they prioritize customer satisfaction above all else.Not only did Jd help me find the right car, but he also took the time to explain all the features and options, ensuring that I left the dealership fully informed and confident in my purchase. His attention to detail and genuine care for the customer truly set him apart from the rest.I cannot recommend Twins Automall enough for anyone in search of a new vehicle. The entire staff, especially Jd, made me feel valued and appreciated as a customer. If you're looking for a dealership that provides an exceptional car buying experience, look no further than Twins Automall.Thank you once again to Jd and the team at Twins Automall for making my car purchase experience truly memorable. I am beyond satisfied with my new car and the outstanding service I received.
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November 2023 by Keith Freeman
Big thanks to Pete the sales rep over at twins auto peak he was awesome. customer service was excellent he was honest and upfront threw the whole process making the process much smoother. Thanks Pete!
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October 2023 by Megan Ortiz
We came in to look at a car that we saw online & we ended up test driving & purchasing another car that they had. John helped us, he was not pushy at all, he was very straight forward and helped get us driving off in a new car! Even kept our kiddos happy while we waited! We will be back for future car buying needs! Thanks John!
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October 2023 by L Lares
Great overall experience! My wife and I had the pleasure of working with Kaspar to purchase a reliable vehicle for our family. He took our needs into consideration and definitely showed us the best options for us. It didn’t feel as if he was trying to oversell anything and more focused on making sure we left with exactly what we needed. I will recommend family and friends to ask for him for any vehicle purchases!
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October 2023 by Malek Salem
I recently had the pleasure of buying a new car from Twins Auto Mall and I couldn't be happier with the experience. My salesman, Moe, was absolutely fantastic. He was patient, understanding, and helpful from the moment I walked in the door. He listened to my needs and wants and helped me find the perfect car for me. He was also very knowledgeable about the cars on the lot and was able to answer all of my questions.The rest of the staff at Twins Auto Mall were just as great. They were all very friendly and welcoming, and they made the entire car buying process as smooth and stress-free as possible. I would highly recommend Twins Auto Mall to anyone looking to buy a new or used car.Here's a specific example of how nice and patient Moe was:I was really nervous about buying a new car, because I had never done it before. Moe could tell that I was nervous, so he took the time to explain the entire process to me step-by-step. He also answered all of my questions, no matter how silly they seemed. I never felt pressured or rushed at any point during the process.I'm so glad that I chose to buy my car from Twins Auto Mall. Moe and the rest of the staff made the experience a breeze. I would definitely recommend them to anyone looking for a new or used car.
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October 2023 by Alvin Davis
Kaspar did an OUTSTANDING job. Courteous, Friendly, Knowledgeable and cared about matching me with the right car I needed. Ask For Kaspar he will put you in the car you want. This is a honest dealership, no hidden fees, fair interest rates and quality used cars. Thanks Kaspar and The Twins Auto Mall Family
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October 2023 by Sebah Alabadi
Of course, I bought a family car from them for $12,000. They told me there was no problem with the car after 10 days. The transmission one up then I called them. They said there is no warrant for car. not even 10 days and the price was more than $12,000They defrauded me and took a lot of money from me, and they were not honest. I spent more than 3 thousand dollars on the car, and when I call them, they tell me: Do not come to us, and we did not help you with anything. Beware of this place, it is a scam.
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September 2023 by joe orz
Not good. Frank is dishonest I came all the way from Ohio to check out a orange frs they still have. The pictures are mint. Turns out the car was wrecked either by someone at the dealer or during a test drive. The passenger side rocker was bent in and it has some repainted parts and just overall ran horrible. You could tell someone at the dealer really beat on it compared to the pics. It was or is missing components in the engine bay. And they are still asking market price for this car even more than that because they "bought it when the prices were higher" overall shady and told me the car was perfect before I came out 4 hours to see it. It was pretty much totaled
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September 2023 by Brandon Barr
This place was very inviting when I arrived and immediately started working with me on what trucks were available at the price I could afford and even helped to find insurance quotes. Kasper was very helpful with paperwork and working with me on pricing and payments. Everybody here is easy to talk to and very willing to help.
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September 2023 by Haleigh Page
Kasper was great! Very reasonable, kind, and took into consideration what we had in mind and cared about our budget. Settled on a fair price and will definitely come back to our new car salesman!
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September 2023 by Alyssa Willard
I had an amazing experience here. John was super helpful and guided me to a perfect cute little car for me. A fuse needed to be replaced and I came back same day and Moe fixed it super fast for me. Would recommend this dealership for sure!
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August 2023 by Angela H.
We always have a super great experience when purchasing our vehicles from Twins Auto Mall/Twins Auto Sales. They always have a great selection with a huge variety of all kinds of makes and models. They not only have very reasonably priced vehicles, but their staff is always super courteous, helpful and knowledgeable, answering any questions we had. Our sales guy Moe, really went above and beyond to find us the perfect vehicle for our daughter. He was super respectful of our time and made finalizing the purchase a breeze. Even the building is super clean and welcoming with huge TVs comfortable seating and they even offered us water/sodas which we greatly appreciated on such a hot day! They’re super great people to work with and I highly recommend them! Thanks for the great experience Twins and Moe!!
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August 2023 by Becca Roush
Their salesperson Ross makes the buying experience smooth and did everything to get me the best deal on my car. I appreciated his patience and how he didn’t pressure a sale, but worked with me to make sure I was comfortable with the entire process. I recommend working with him if you stop in, I would buy from here again!
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August 2023 by Christine D.
So satisfied with my purchase here! This was the 3ed dealership I visited & they exceeded expectations! First time buying a used car, so you know I had all the questions & really did my research. First: they had the best prices, with the lowest miles compared to the other dealerships I visited. Already a win.As soon as I walked in I was greeted warmly. I never felt pressured to make a decision. All the sales people I spoke to were friendly, patient, & not sales-y at all. U can tell there was a team culture. Test drive went smoothly & financing- where I had even more questions, was a breeze. Lastly, they had a huge inventory to choose from! I felt really comfortable making my decision here. I love my new used Mercedes!
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July 2023 by Emily A.
Working with John was great. I financed a car with this business and he made all the steps as easy as he could. There are always hits and misses, things that could have been handled or done better. I would recommend working with this company if you are looking to finance a car, they will work with what you have to find what you want!
