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October 2023 by Chantel Meacham
The staff was extremely helpful when picking out a dress for my daughter. She had to have it altered though because the dress was small. The alterations were only $40, completed by the next day and was absolutely beautiful! We are very happy and satisfied!
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October 2023 by Harmony Verdez
Tiger Lily's staff here is amazing. Some of the best customer service I've experienced while shopping. They stay with you as long as you need and help color coordinate you. The young lady that helped my daughter I believe her name was Heaven or Heather, my daughter came home so happy because she was having trouble finding a dress based off her weight gain in the last year. The young girl stayed with us the entire time and gave her some wonderful advice. The Asian lady on our way out was lovely as well.
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October 2023 by Gianna Lucchese
I will never go back there. My daughter bought a dress and the employer said that she could exchange. We went back yesterday, the next morning,and the manager said that that dress was for final sell,no exchange. We explained that she was told differently. She handled the situation, looking her employer saying " next time this is for final sell". I said" too late to teach her". She didn't help us at all and we have $170 dress that my daughter can't use it.
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October 2023 by Sarah Coyne
The staff here is so nice and the prices are awesome. Highly recommend
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August 2023 by A. Jones
The staff at the Cherry valley mall store are Absolutely amazing. They helped my daughter find a dress and shoes that she loved and I approved of. I can not rave enough about how patient and helpful they were. They definitely took the stress out of finding the right dress for her first homecoming without any pressure. Tiger lily boutique is definitely our go to store from now on. Oh and the prices are extremely affordable.
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August 2023 by Nicole Thom
Jennifer G is a great employee very friendly and she’s super sweet and helps with all the questions and sales thank u Jennifer
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August 2023 by R Kellz
Very good customer service
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September 2022 by Max Stevens
if you struggle with an ED or body image issues do not enter this store. the clothes are cute but you’ll soon notice most of the dresses are made for people the size of middle school cheerleaders. my left thigh could easily fill out the waist of most of the dresses in the shop and i’m not even that large. very triggering environment and i just wanted to warn people beforehand (looking on the racks i couldn’t find a dress larger than a medium or a 5. frustrating to see all these cute outfits that i couldn’t even fit into in the depths of my anorexia. 0/10 recommend
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September 2022 by Ember Astranovo
if you struggle with an ED or body image issues do not enter this store. the clothes are cute but you’ll soon notice most of the dresses are made for people the size of middle school cheerleaders. my left thigh could easily fill out the waist of most of the dresses in the shop and i’m not even that large. very triggering environment and i just wanted to warn people beforehand (looking on the racks i couldn’t find a dress larger than a medium or a 5. frustrating to see all these cute outfits that i couldn’t even fit into in the depths of my anorexia. 0/10 recommend
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May 2022 by Addison Honert
I shopped in this store for about two hours going through multiple dresses for prom. I finally found a beautiful dress that I was completely set on and even chose the accessories for about another 30-40 mins. Once I finished to purchase the dress was told about a ‘new store policy’. I told what school I went to and because another girl had the same dress and went to the same school as me I was not able to purchase the dress or any accessories. Very disappointed and upset. I have been looking for prom dresses for days on end now and finally found out to be resulted in this. Super petty.
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October 2021 by Cathy6227 Schramer
We came in to exchange a dress to buy a more expensive one and was told yes only for store credit though. Then was told we need the receipt. Why do you need a receipt to exchange a dress???? You bagged it and the tags are still on. No where on the receipt does it say you need it to exchange. The lady who sold it to us didn’t say we needed it either. I had to drive all the way home to get the darn thing an hour away. For what? You need to rethink this system. Why did the lady take the dress from me and walk away with it to see if it is exchangeable in the first place????? Terrible service. She made me feel like a criminal.
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July 2021 by Mitza Aivi
Staff was very helpful and friendly and they had tons of options for cute, sexy, formal dresses.
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April 2021 by sarah navarro
They did not own up to store policy. They claim to have a store policy in which they would hold my dress for 2 hours, but they did not. I drove all the way back to return for it, and they sold it to someone else. I was emotionally distressed, and the worker refused to talk with me after i expressed my concerns. I am VERY disappointed. This is an understatement.
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January 2021 by Molly Mon
I wasn’t able to exchange my dress because they said “smells like marijuana” so they currently holding my dress until the smell leave ????? they don’t give refunds only in store credit and exchange but make sure it doesn’t smell like smoke ? haven’t been 24 hrs that I purchased the dress ? didn’t want it because no shoes to go withThey will never get a dollar from me
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December 2019 by Dawn Laster
My dress was ordered and wasn't there on the day it was supposed to come in... Then they said it'd be there on my wedding day and it definitely still wasn't there... The manager yelled at me and wasn't going to fix the issue... Tried to refuse to refund my money and then told me I wasn't welcome back in the store... Very unprofessional and rude... I wouldn't recommend going here.