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February 2023 by Shadow R.
It's Target. There's nothing exciting or bad about it. It's just a large store, with a decent selection, mostly nice and courteous cashier's and staff. Sometimes they have things in the floor they can't sell, and I don't exactly know why that is. I have no real complaints other than the self checks need a modernization. They hardly read chip cards anymore.
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August 2022 by Elizabeth S.
Poor customer service--the last 2 times I have called phone rang in customer service many times,disconnected,called back same thing happened. Very frustrating
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June 2022 by Jose L.
Isabel took time out of her day to help me out lift weights into my cart. Greatly appreciate it
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April 2022 by Ashley C.
The laziest employees in the world. They randomly decide when they don't feel like doing curbside pickup without prior warning. I pulled up to this location and they shut down curbside pickup because of wind. I can understand extreme rain, snow or hail but it was not that extreme. People use curbside pickup for many reasons not because we are "lazy" unlike the employees. In addition to this, when I called the location I was placed on hold for 15+ minutes while the employees were inside the store talking. I shop at this target all the time and have never had a negative experience quite like this. Very disappointed.
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March 2022 by Terry B.
I was checking out with a cashier today and she was very nice. A manager came over to her and said something about scheduling staff. She burst out and yelled what the f@#%!! and then stormed away. I told the cashier well I didn't expect that to come out of her mouth. The cashier was embarrassed and tried to apologize. The manager was female, tall and had a key chain dangling from her pants. When I left the same manager was talking loudly to the girl at self checkout area. Very unprofessional behavior to witness.
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October 2021 by Grant S.
I really don't remember going to target for anything but obviously I checked in so it didn't make too much of an impression at target store is a target store
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January 2021 by Olivia B.
Recently transferred for work 3 months ago from California and had the Amazing honor of meeting and talking to sweet kind caring Jayline in Customer Service on January 27 2021 at 6:47 P.M. She is One in a Million and I wish all stores had a Jayline because her personality is Above and Beyond. I just met her and she was like talking to a friend I've known since childhood. In all honestly I haven't been treated the best since moving to the Rockford area but Jayline took all of that stress away by just being her Sweet Awesome Fantastic self. Kindness goes far and more employees need to learn a thing or two about that from her. Thank you Jayline for the Superb Treatment! You Absolutely Rock! Your parents broke the mold when they had you! Stay Fabulous. I sure hope you get to read this :)
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January 2021 by The C.
Went in for a drive up order and was met by a great employee, put a order in when on the way and he ran it out as soon as it was ready, no need for me to "check in" perfect!
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November 2020 by Kassidy M.
I had a bad experience at the self check out last night. I am a shipt shopper and have done it for a little while now. It was a prepaid order so all I have to do is go to a self checkout and have an employee scan my phone so I can bag the items. She lectured me into telling me that I was wrong and this is not how I am supposed to do it. After getting frustrated with me, she finally got a machine to work correctly and scanned it. With an attitude. I finally walked away after bagging my items to deliver to my customer. I was very friendly but very disappointed with the service at the Estate street Target in Rockford, Illinois.
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November 2020 by Mitch J.
Love this Target location. Friendly employees, the store itself is super clean, offers a good selection of items and a lot of good prices, depending on what you're buying. Like most stores, I like that they offer pickup services as well as online ordering too. Because of covid, I haven't been here in many months and it was pretty magical to be back again. Would definitely recommend taking advantages of their sales they have throughout the year, as well as checking out the clothing clearance rack--I've found some of the best deals in clothes here.
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January 2020 by Debbie R.
I always end up buying over 50$ worth of items here. Did I need these items? No. But I think that goes to show target is doing something right. Oh and i love the Starbucks in there it's cheaper than other Starbucks incase y'all where wondering.
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November 2019 by Kayla G.
This is my go to Target location and I've been less than impressed them lately. And today just out me over the top. An item was on sale and listed on their website as in stock at this location. I called ahead to make sure and specified exactly what I was searching for. The employee assured me that they had several in stock. So I made my way up there during my lunch break to get it. Come to find out that they in fact don't have ANY of the product I was looking for. They all looked at me dumbfounded and kinda more walked away after explaining everything I was told. No effort to correct any of their mistakes. Annoyed with employees and with their terrible website.
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November 2019 by Bret V.
Love Target! Very clean and friendly staff. Tons of adorable baby clothes and their Up and Up brand diapers are great. Pricing is steep for some grocery stuff, but with the Cartwheel app, it evens out. I've gotten cute swimsuits and jeans etc here for decent prices. And everyone I know registers here for their events/celebrations.
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April 2018 by Eric C.
Cant believe I bought a lifeproof FRĒ case for $70 that was new yet it was used. There was clearly nothing saying OPEN-BOX when I bought it. I knew it was used when i found a big scratch on it and dust inside.