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July 2023 by Sherry Young
Outstanding service today at the Rockford location. I drive for NIFB and currently we are using a few rentals for a Summer program. I had an item to pickup from the Rockford location and while I was there I asked if I could have a couple issues looked at on the rental that I had today. I said if it could be handled right a way it would be most appreciated but if not, it could wait. Wow! Jordan was just wonderful! He was able to look at, diagnose and fixed the issues I was having and in record time.Jordan was great! Good attitude, polite and courteous. It was late in the afternoon on a hot humid day. It’s not always easy being in a good frame of mind. He said he likes to fix things and that he did. Thank you! Jordan
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May 2023 by Matthew Smith
From Iowa I always stop here for fuel the people here are always prompt and very courteous!!!!
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December 2022 by Alex Contreras
Great service! Sherry at the front desk is always very friendly and profesional. Never had any issues in the 20 plus years we have been ryder's customers.
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November 2022 by Lorne Mann
Everything I come here for anything other than fuel its a problem. Don't expect them to be helpful if you come here with an issue other than needing fuel
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October 2022 by Kris Wall
The Customer experience has been outstanding so far. From the very first phone call, you can't go wrong. Keep it up, Ryder. We appreciate you!
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October 2022 by T B
Friendly staff and quick service. Wish getting service done on the truck was easier but overall good company
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July 2022 by Rick Soeprasetyo
Make sure you call them constantly about your repair because they will not call you
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April 2022 by Khalid Mehmood
Great equipment and excellent service.The manager, Sherry especially will everything to make your experience smooth and memorable.Wont think of anyplace else except Ryder in Rockford for truck rental.
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January 2022 by Jeff
Fantastic service. Was broke down and they got me going quickly!
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November 2021 by Tara Raye Joy
Sherri at the rental counter is always super helpful for us at Cintas!Brian also does a fantastic job running our lease program. Dependable location.
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September 2021 by chris obrien
Thier very good mechanical guys fixed my headlight on my truck had me back on the road in 10 mins
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September 2021 by Jim Elliott
They've always had excellent service and pleasant work with
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September 2021 by Nick Rowe
It's a truck rental repair shop
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July 2021 by Frank Vollmann
People here are always pleasant to work with. If you have an appointment they get you in and out in a timely fashion. Shop is clean for the most part and rental trucks are taken care of when there's an issue.
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June 2021 by Cari Johnson
We always have an amazing experience with Ryder. We have been doing business together for a very long time. I can call at anytime and even at the last minute for a truck and Sherri will make it work and get us the truck when requested. Looking forward to many more years of great service.
