Retool of Rockford is a thriving business that buys, sells, and trades used and new tools. The store's ever-changing inventory caters to do-it-yourselfers and contractors who often only need tools for a specific project. Customers praise the friendly and knowledgeable staff, particularly Dave, who goes above and beyond to assist even the "tool challenged." Retool offers competitive prices, often beating online and big-box stores. While the store's size could be improved, shoppers consistently find the tools they need and appreciate the personalized service, including assembly and tutorials. Despite some issues with theft, Retool remains a trusted destination for great deals on new and used power and hand tools.
