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“We came in needing a top and pants.
Vicki immediately greeted us and asked how she could help. I was extremely impressed by how she could eyeball certain garments and know how those measurements would fit the person.
Her experience is priceless and made this shopping trip wonderful.”
“Shop at KOHL'S!! Prices are terrific, lots of selections in many brands, employees are helpful, store is artistic and lovely all around. We're lucky to have Kohl's in Rockford.”
10AM - 2PM 2:30 - 6PM
2820 McFarland Rd, Rockford
Mens Clothing
“The Staff is incredibly knowledgable and helpful. After several years experience as a customer, I can honestly say that they have gone the extra mile and put great concern into each and every interaction and transaction I’ve made on roughly a monthly basis for our Pack and personal purchases. It’s staffed and operated like all stores “used to be”, back in “the good old days”, with a great focus on customer service.”
“Great place to shop but recently change the set up I like it the way it was with everything sorted by sizes way easier experience now I don't feel like going trough all the clothes lookin for my size that I don't even know if you have it”
“I needed a white suit for an all white wedding. They hooked me up. The price was very affordable. I have been back serveral times. Glad I don't need to go to Chicago to get my flavor.”
“I was recently at this store getting some last min school clothes for my kids. I was alone, wandering the store when a horribly blood curdling scream came from a few rows down. As the screaming continued I saw a young boy (approx 6) with his father. The boy was clearly on the autism spectrum and was obviously overwhelmed and over-stimulated. (Bright lights, loud music, people, clothes racks etc) the father of this boy was amazing! He stayed calm, quiet, and got down to his sons level. As I went over to give this dad some words of encouragement (as a fellow special needs parent, myself) a couple of lovely sales girls came over to ask how they could help! The father and I both said "the music is too loud for him" and right then they went to the sound system and turned the music way down! Everyone was willing to help this man, help his son. And they did so in a very kind, non-judgmental way! It meant a lot to me, and I'm sure it meant the world to that father!!! Cudos to the Saturday (8/19/23) afternoon staff and bless you all!!”
“(Translated by Google) Very excellent place, people are very friendly, in short, customer service is excellent ??(Original)Muy excelente lugar, las personas son muy amables, en resumen la atención al cliente es excelente ??”
“My daughter is just reaching the age where she loves this store. Great selection of merchandise and the employees are always friendly and eager to help or answer questions. Something new every time we stop in.”
10AM - 8PM
7200 Harrison Ave, Rockford
Mens Clothing
“MY sister and I were in H and M today in Rockford, Il @CherryVale mall, getting stuff for xmas and we worked with Silas, who was sooo helpful, kind, patient, and professional! Give him a raise! He was a joy to work with! Jacqui”
“I love the store very good customer service me and my husband brought jerseys from them they were very exclusive ? and a few more things, I will be back soon. Very satisfied”
“Macy's is considered to be a High End store. I love the bedding and furniture they have. The Estee Lauder facial care is great! I have recently switched to Lan'Come for my facial needs. Trying to see which brand is more exclusive to my needs. Ordering is ok. I've had some problems with it, but overall I can't complain too much.”
“Customer service is everything to me which is why I wanted to acknowledge the manager, Jade! She mentioned she is new at this location so hopefully those previous 1 star reviews are a thing of the past! I would have given 5 stars, but the rest of the staff needs to take Jade's lead. Thanks for making the 45 minute trip worth it!”
“I’ve been shopping here a few years now and I love this store. It’s a must stop shop for me every time I enter the mall. Staff is always warm and friendly and products are high quality and the selection is always changing. I always find something new and fun each time I visit. If you are a Disney or Anime fan I would highly recommend.”
“Starr and Marisol They Are Great Customers Front Line Customer Service. They Where Willing To Order My Shoe On line Without An Attitude. The Store Was Tidy And Atmosphere Pleasant To Shop With Great Options.”
Mens Clothing
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“Great place to shop records,especially on Record Store Day. I was able to get the Residents release for Record Day. I also purchased a number of records for a dollar each. Gr8 outing”