“Let’s begin with customer service, they immediately greeted me as soon as I walked in, actually got up and walked around the store with me and made sure that I was looking for everything that I needed, but also gave me my spaced to not make me feel as if so they were trying to pressure me into buy anything and just to make a sale they checked back with me multiple times and of course I made a purchase I couldn’t refuse and also I’m a returning customer not once but a few times! Thanks again guys highly recommended 10/100”
“I love the quality of Slumberland’s furniture as it lasts for decades! My sales guy was knowledgeable & checked to see it was in stock for me right away so I didn’t have to change my mind and choose something else. Thank you for having a seasoned salesman, Slumberland. I had an excellent experience and will return soon.”
“We bought a Queen size mattress in 2022. We were very happy with it. We then bought our son a twin size, in 2023, and he likes it. We just bought our daughter a twin and she likes it.”
“It's always a great time when you aren't pressured into buying anything. Everyone was polite, professional, and engaged just the right amount. I got my sectional delivered next day! They arrived when they said they would and set it up! 10/10 definitely recommend.”
“Very pleasant experience and outstanding presentation and explanation of the sleep number determination process. Expected delivery in about 3 weeks. The deal clincher, try it for 100 days return it if not completely satisfied with return pickup cost of $75.”
“This place is top-notch. Eric, Angel, and the salesperson treated me as if I were family instead of just a number. My family has been customers for over 25 years. ❤️”
10AM - 7PM
2512 S Alpine Rd, Rockford“Best customer service in the entire Rockford area. Very generous people and mostly about the store is how affordable everything is! They have some of the best quality mattress you could ever ask for. This definitely my spot now!!”
“I don’t know why you guys are all talking trash. I got a three month warranty on a washer, dryer and dishwasher and they all still work. That was like five years ago.
Don’t buy the shiny stainless steel one. The manufacturer only gives us six month limited warranty. People need to stop shopping based off of looks and start shopping based off performance. Maybe you wouldn’t have problems then.”
“We were bed shopping and were greeted by Pam. She was very patient with us and answered all our questions. She helped us select a bed and mattress.
Good experience!”
“These guys are amazing. I had been experiencing back pain on and off for about a year. Finally dawned on me that my mattress could be an issue. The team at Gustafson's set me up with one of their Black Label Signature mattresses. It's been 3 months and I'm sleeping better than I've ever slept in my life. They set me up with everything I needed and I was able to rest soundly in my new bed the very same day. Thanks guys! I'm so grateful!”
10AM - 9PM
7340 E State St, Rockford“Joseph Savage was very pleasant to work with. We came in the store with alot of different purchases in mind. Alot of back and forth in the store on our part. Joseph was very professional and very informative on each and every thing we asked and wanted. Could not have asked for a better salesman!!! Definitely will go back and deal with Joseph Savage! He is truly one of the best!”
10AM - 9PM
7131 E State St, Rockford“Our sales person (Lillian) wasn't overly pushy and was able to answer all our questions. We found a sectional we love and after shopping around Ashley Furniture had the most affordable deal with 60 month, no interest financing.”
“I have been dreading buying a new bed for months, but the sales rep made it super easy. He walked me through a half dozen beds, explained the pros and cons of each, which features he’d recommend and which ones you shouldn’t bother with. Definitely would recommend coming back.”