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January 2024 by Glen OConnell
Chad was pleasant to work with! He was very knowledgeable and not pushy or insensitive! He listened to our wants and needs and executed perfectly! Thank you for a great experience! We will be back!
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January 2024 by Mallory Wrenn
This is a great place to buy a mattress! Chad was super helpful and knowledgeable. He helped us find the perfect mattress and we actually had fun picking one out! Highly recommend!
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December 2023 by Amy Montoya Thomas
This was one of the best buying experiences we have ever experienced. The two guys that helped us were knowledgeable and very kind. They were not deterred by our budget and gave us the best options and answered all of our questions with respect. We will defiantly be back when we are ready to replace the other mattresses in our home.
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December 2023 by kurt m. pazdra ii
I can’t imagine a better salesperson than Scotti. He was incredibly helpful, knowledgeable, and attentive. We found the perfect mattress for a great price and appreciate all of the services available if the mattress isn’t a good fit. 10/10 would recommend
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December 2023 by Nicole Ali
Both of the representatives that we dealt with over the two trips were very knowledgeable and did not try to upsell us. They asked questions pert-ant to our purchase, they offered advice and ultimately let us make the final decision. They both were professional and polite from start to finish. Great customer service.
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December 2023 by Deatta Pinkard- Baskin
I went in and got out within 30mins. Scotti was very helpful and knowledgeable. My husband has never been so excited about a bed before. We haven’t had it delivered yet to know how it will feel after a full night’s rest. But I am looking forward to it! Thanks Scotti for making it a great experience!!! I will be back!
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November 2023 by Dale Turman
Mr. RAMIREZ was knowledgeable and helpful. Mattress Firm was running early Black Friday sales, I was fortunate enough to be shopping at this time. I belive I will be happy with my choices, with the help of Mr. RAMIREZ. Thank you, sir..
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November 2023 by Melanie Young
Trevor listened to what I wanted and he was patient when I asked questions. He gave me options, and helped me get everything I was looking for in a mattress and it was within my budget. 5 stars for Trevor, absolutely.
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October 2023 by Anita Luna
We walked in an the sales guy Chad, was so warm and welcoming! He asked what kind of mattress we were looking for, and showed the model I asked about, which was way above my price range. He happily showed me another quality mattress that was in my price range and there was even free delivery and and pick up of the old set. I definitely recommend Mattress Firm, and ask for Chad!
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October 2023 by jessie johnson
I was amazed at the level of customer service I received with the good folks at Mattress Firm (E. State local). Louis and Chad were the most empathetic and kind customer service reps I've ever met. I had troubles with my mattress and they were helped me to exchange it. I am now sleeping on a very comfortable mattress and for the first time in months, I am finally getting good sleep and it's because of them. Thank you guys for everything you did for me! If you are in the market for a new bed, these fine folks will absolutely help you to land on the one that meets your needs, and they'll do it with a smile. :)
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October 2023 by Phoenix Rage
The associate working tonight was very helpful I believe his name was Luis, answered any questions with ease, not to mention that he also offered suggestions on things and tips to promote better sleep. I was very pleased with how helpful he was, a great asset to your team.
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October 2023 by Vidal Whitlow
Chad (our sales associate) warmly greeted my fiance and as we entered the store. He was extremely knowledgeable and professional with our purchase. We will be repeat customers solely based our experience with Chad.
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September 2023 by Yolisma Rodriguez
I would just like to say CHAD was amazing! His drive and customer service was phenomenal and he understood my budget and made it happen ty again Chad ur amazing person and I hope Mattress Firm knows that they have a super star ⭐️
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September 2023 by Katie Loerke
Wishing I could give this review more than 5 stars. Our associate Luis was awesome. He let us us explain everything we liked and didn’t. He wasn’t pushy at all! I will definitely be recommending him to others!!
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September 2023 by Melissa Hyrkas
Extremely knowledgeable sales staff. Very friendly no pressure. They work with you to find what works best for you not what they can make the most money on. Will recommend to everyone I know.