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June 2023 by Edward Whiteside
Didn't have my size, so they sent them to the house. ???
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April 2023 by Angela King
Went looking for shoes today. The female associate was very rude. She didn't like getting different shoes for me to try on because it was hot in the store. She would only let me try on the left shoe and my feet are different. Kept asking what size ladies shoe did I wear. I don't wear ladies shoes. She said I couldn't try on both shoes unless I bought them first! (WHAT?) Who tries on one shoe. She said if I didn't like them I could then return them before I leave the store.. went to CHAMPS and was treated very kindly. Snipes sucks
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March 2023 by Hugo R.
Poor customer service - you're better off going to JD or Footlocker, even Journeys has better customer service
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December 2022 by rose feirn
Jimmy Jazz now called Snipes. I ordered shoes online from Snipes. I tried to return to 2 pair of shoes that were too small. I think they were labeled wrong size. I was told you can't return online purchases at tge store you have to mail them back.This is very inconvenient. I will never buy from Snipes online again Jd aka finish line will return online purchases at their store. So I will support JD's instead for future purchases.
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April 2022 by JFKHottie 69 (JFKHottie69)
Size 14 is non-existent at this store the biggest they have is like seven on anything so ridiculous
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February 2022 by Craig Phillips
Great place for the latest styles
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January 2022 by Rachel Delta
I’ve been to this location multiple times, but this one takes the cake for Customer service !!! The manager is amazing, she guided me through the entire store explaining every question I had with patience and a smile. Her staff was very friendly and helpful. I will be back again !
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December 2021 by Akidan Aljanabi
By far Jimmy jazz has been the worst store I ever been to.the mangers are very rude they get mad if you ask them a simple question,they rather be on their phone instead of helping us the customers.this store is a joke. Somebody from corporate need to stop this.
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November 2021 by Tyeshia Clark
Terrible customer service, period! ? I will not shop at Jimmy Jazz again! And just to be clear, I did purchase not one but two pairs of shoes at this store. I spent a lot of money but was treated rudely.
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August 2021 by High Tide
Good sneaker selection
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December 2020 by Michael Austin
Nice products but service is horrible. Too ghetto. They don't speak, ignore customers and get mad if you ask for assistance. I hate going there.
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October 2020 by LeeAndo Braxton
Exclusive Clothing and Shoeware... I love to be different...
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June 2020 by Lizette Lopez
Horrible service they offer online service so they get ur money and send the order when they please. This is what they hide behind...if u couldnt handle the online orders its understandable but still going head first just for the money ##- Please type your reply above this line -##We are working hard to ship your order as soon as possible. In response to COVID-19 we have enhanced our safety procedures. Please allow us a few extra days to ship your order. We are taking extra precautionary measures to protect the health and safety of both you and our associates. Online order shipments and customer service response times will take a little longer than usual. As you can imagine, our shipping partners are also experiencing similar challenges. We thank you for your patience and your business and look forward to continue servicing you through JimmyJazz.com
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April 2020 by Jonathan Kunkler
As a company im not understanding how you offering online ordering and you are located in a mall that is closed, so you have no access to your products. Surely you were quick to accept my money though, never again. Jimmy Johns is still faster than you clowns.
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October 2019 by Alex Gilbert
Not good,!! They don't have getting Rooms and if the clothes don't fit on you they don't give u ur Monet back!!bad experience...
