-
June 2024 by PradaPrada
Starr and Marisol They Are Great Customers Front Line Customer Service. They Where Willing To Order My Shoe On line Without An Attitude. The Store Was Tidy And Atmosphere Pleasant To Shop With Great Options.
-
December 2023 by Chantel Bielskis
Worst customer service I think I’ve ever experienced. Employees were so rude. I went in to make a specific purchase and left with nothing because of them. It’s unlikely I will ever attempt to shop there again.
-
December 2023 by Tonya Flynn
Employees are so friendly and extremely helpful! They are the friendliest in the mall.
-
June 2023 by Edward Whiteside
Didn't have my size, so they sent them to the house. ???
-
April 2023 by Angela King
Went looking for shoes today. The female associate was very rude. She didn't like getting different shoes for me to try on because it was hot in the store. She would only let me try on the left shoe and my feet are different. Kept asking what size ladies shoe did I wear. I don't wear ladies shoes. She said I couldn't try on both shoes unless I bought them first! (WHAT?) Who tries on one shoe. She said if I didn't like them I could then return them before I leave the store.. went to CHAMPS and was treated very kindly. Snipes sucks
-
March 2023 by Hugo R.
Poor customer service - you're better off going to JD or Footlocker, even Journeys has better customer service
-
December 2022 by rose feirn
Jimmy Jazz now called Snipes. I ordered shoes online from Snipes. I tried to return to 2 pair of shoes that were too small. I think they were labeled wrong size. I was told you can't return online purchases at tge store you have to mail them back.This is very inconvenient. I will never buy from Snipes online again Jd aka finish line will return online purchases at their store. So I will support JD's instead for future purchases.
-
June 2022 by Jay K (Jay)
Size 14 is non-existent at this store the biggest they have is like seven on anything so ridiculous
-
June 2022 by C Phillips
Great place for the latest styles
-
June 2022 by Aladdin Aljanabi
By far Jimmy jazz has been the worst store I ever been to.the mangers are very rude they get mad if you ask them a simple question,they rather be on their phone instead of helping us the customers.this store is a joke. Somebody from corporate need to stop this.
-
April 2022 by JFKHottie 69 (JFKHottie69)
Size 14 is non-existent at this store the biggest they have is like seven on anything so ridiculous
-
February 2022 by Craig Phillips
Great place for the latest styles
-
January 2022 by Rachel Delta
I’ve been to this location multiple times, but this one takes the cake for Customer service !!! The manager is amazing, she guided me through the entire store explaining every question I had with patience and a smile. Her staff was very friendly and helpful. I will be back again !
-
December 2021 by Akidan Aljanabi
By far Jimmy jazz has been the worst store I ever been to.the mangers are very rude they get mad if you ask them a simple question,they rather be on their phone instead of helping us the customers.this store is a joke. Somebody from corporate need to stop this.
-
November 2021 by Tyeshia Clark
Terrible customer service, period! ? I will not shop at Jimmy Jazz again! And just to be clear, I did purchase not one but two pairs of shoes at this store. I spent a lot of money but was treated rudely.
