JCPenney is a large retailer offering apparel, home furnishings, and beauty products. Reviews note great sales and very knowledgeable and helpful associates, with specific praise for service in the apparel department. The store environment is described as clean at this location. However, experiences with curbside pickup were mixed, with one customer finding no one working the service and recommending walking inside to get online orders instead. Some feedback mentions the store smells funny inside and needs updating, with a limited selection of items. The business provides a wide range of national and private brands.
I love JC Penny's. Service was great and she even applied a $4.00 coupon to my purchase of a shirt. The Penny's closed where I live, so I make it a point to stop there every time I'm in Rockford.
January 2025
Had to return items I bought online. Quick and easy with friendly service
February 2024
It's JCPenney! So few of them left. Wonderful store. Get yourself out there and shop!
