Gerber Collision & Glass Rockford repair center offers quality auto body repair services with a National Lifetime Guarantee. They repair all makes and models and provide free written repair estimates. Customers report great service and outstanding customer care. The staff kept customers up to date, answered concerns and were helpful during stressful times. Repairs are described as impressive and thorough, with honest estimates and tried to cut down what. While some customers noted a lack of timeliness updates, the team was considered nice, extremely considerate and a gem to the establishment. The shop is praised for the quality, free estimates and collision repair requirements.
Great customer service, it was outstanding. They kept us up to date and always answered our concerns. Unfortunately our car was totaled but they were the best in our stressful times. Thank you so much for helping us out.
February 2024
Great service, impressed with repairs. Only complaint I wasn't kept abreast of repair timeliness. I had to do all b od calling.
January 2024
While I might not have had their service they were extremely nice at trying to point me in the right direction. Appreciate that alot.
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
