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July 2025 by Dennus Hardesty
I cannot contact a human on the phone to get an answer. I have tried 11 times and different ways to reach a human and always get routed to an automated system where the question is not included in the choices.
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May 2025 by Laura Hickey
Best place ever. They are so helpful and efficient
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March 2025 by Joyce Carmichael
No issues. Great experience!
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February 2025 by Leonard Ries
All I got out of their foreign customers service was lies. Got email saying door tags were left. I found none. Told driver was calling. Phone did not ring once.
Told they tried to deliver on Saturday. I was home all day. No doorbell or knock. Got notification that I wasn't home. No door tag left. Checked other 2 buildings just in case. Nothing.
I get better service from usps.
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December 2024 by Highway Department
FedEx seems to be incapable of doing their job. Tracking app has told me that package has been on 3 different trucks this week with 3 different drivers. Even gives me drivers name and picture the halfway through each day it updates and says package will be delivered tomorrow. Not sure how a company like this can stay in business.
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December 2024 by Nick T
Worst company ever. So disappointed. I Made sure to be home for delivery wasted my WHOLE DAY and now it's not coming if you care about your OWN TIME DONT USE FED EX PLEASE....
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November 2024 by Linda Jarrells
They have imbeciles for drivers. Three times my very heavy furniture packages have been left in the same location outside on the ground floor. I have no way to get my furniture upstairs unless I cut open the boxes and bring each piece up to the second floor. Their phone bot will not give me a person to talk to. The number I have to talk with a person was not answered today. We have an elevator. I was told twice that this would be noted for this building . Either the instructions were never added or the driver(s) isn't check the instructions. I was never notified that the huge box had even been delivered or I would have called and griped again. I have no control over the company that is hired to deliver anything I order. If I did, FedEx would never, ever be chosen. This is horrible customer service.
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April 2024 by Mark
Good costumer service
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October 2023 by J Smith
FedEx ground the company isn’t to bad, but if you wanna work as a driver do not work for V-Man inc very un organized they switch your route every 2 days & they make you use your phone for navigation other fleets have iPads for navigation, my mother had a stroke & they wanted me to still come to work the next day & basically said screw my mother. Terrible contractor. I Worked for them for a year.
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October 2023 by Savanah Lichtfuss
Never got paid for the few Hours I worked there before I QUIT because they make u work in a hot warehouse w no air and you’re stuck in the back of a semi all day stacking boxes with literally no air flow. For as much money fed ex brings in they need air in their buildings. Not fans that circulate hot air. I think it’s ridiculous I was never paid for them few hours. I’ve called multiple times and was told he’d get back to me it’s been over a month and I’ve gotten no calls or updates about the hours I didn’t get paid.. that wasn’t no damn voluntary work I should be paid regardless of how long I was there
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September 2023 by Dakotah Bell
The schedule is super flexible, and the coworkers/bosses are really friendly. They have lots of small perks like free food on certain days, shirts/hoodies etc for good work and a point system where you can earn prizes. Although the point system seems to be forgotten. All that being said, the job is VERY difficult at times. The work can be extremely strenuous, while also mind numbing. The repetitive movements and constant running can leave you exhausted at the end of each shift. I would recommend the preload shift over the night shift. Preload is much easier on the body as you have more help and most people load the ground trucks. However the night shift loading or unloading is almost strictly semi trailers. I myself have loaded 1 to 3 of these at a time. This can be EXTREMELY difficult especially for shorter people. The semis are roughly 12 feet to the top and you're expected to load it to the ceiling. This may sound simple but the ample amount of packages coming down the line at a time can be frighteningly overbearing. There have been times where I've almost been stuck inside the semi trailer because of the amount of boxes that come down and eventually veer off the belt blocking the path out on both sides. Good workers can usually manage by stacking the boxes to the side but that also creates a scenario where you essentially deal with a fraction of your workload twice. All this being said you get no breaks in your 4 to 5 hour shift and the pay raises are once annually for a set amount. Turning this job into a career is near impossible unless you plan to become a manager or driver. If you are planning to apply for this position I would strongly recommend first applying for a package handler position through UPS or USPS as they have breaks, raises and union benefits where FedEx provides none of those options at a reasonable time. I've only been a package handler for FedEx for about 9 months but I would not recommend it unless you genuinely cannot find another job in a timely fashion.
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August 2023 by koollee1234
A cool package place
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August 2023 by Bravo TF
Fantastic place
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August 2023 by Rick Reeves
I had a table delivered today. Not only was the box destroyed, but it was left out in the pouring rain. When I opened the box, the tabletop was destroyed, and everything inside was soaked. The water cleaned up east with last dinner paper towels however our new table is now garbage. 5-7 business days for a “resolution” when I called and had to file a claim?? What a joke. Wish I could give negative stars.
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August 2023 by Russell Kutak
I mean.....its fedex. This is a sort facility but you can pick up here
