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January 2024 by RT Baxter
Nice place to do business with. Omar took very good care of my truck needs and made sure I was satisfied with the vehicle I had.
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November 2023 by DC Moss Services LLC
We rented a truck with a gooseneck to go pick up dumpsters from Georgia. The vehicle was in tip top shape and the ride was excellent, but most of all Sam was very pleasant and professional. Definitely would recommend their services and would used them again.
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May 2023 by Alex Zimmer
Good quality service
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February 2023 by Steven Hibberd
I needed a 2500, and as always, they were able to accomodate.
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January 2023 by Mathew Wells
I booked a 1 Ton online, reservation was confirmed. No trucks to rent when I showed up after driving 2 hours.
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September 2022 by Abby Williams
Matt was incredibly helpful and friendly! He made the process stress-free and showed compassion as we needed a rental for a bittersweet life event. Thank you again!
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August 2022 by Dominick Dolio
Very friendly staff and right to the point on everything. They even let me park my personal vehicle on their lot while I used the rental for the day. Highly recommend and will be back again!!
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May 2022 by Steve Akker
Was dreading renting a truck to move my travel trailer out of storage , as mine was in the Body Shop . Enterprise made the whole transaction trouble free . Check in was quick after phone reservation. Staff is friendly, courteous, and knowledgeable. Truck was clean and performed as expected. Turning truck back in was just as easy and quick . If all your locations operate like this one , you have a great thing going . Just when I had lost hope of Customer Service being dead for good , you exceeded my expectations ! Great job ! 5 stars across the board . Will refer to everyone, and will be back if needs arise . Thank you !
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April 2022 by Eric Rossel
Awesome service , very accommodating.
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January 2022 by Terrence Tuoc
Top notch customer service hands down. Got me squared away with a 15 foot box truck for my 6 hour last minute move.
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December 2021 by Michael England
Great place to pick up a rental at the start of a trip.
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May 2021 by Itsa Me
Great people
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February 2021 by Caitlyn R.
This place is a huge joke! Had me fill out all of renters info the night before for a "fast pass" just to go there and not be checked in properly so waited over an hour, go through all the checklists of requirements and check the vehicle all of that stuff. Get into the drivers seat and he then runs my debit card, my bank declined the transaction for fraud. So I call my bank to authorize it just for enterprise to then tell me they can't run my card again for another 24 hours!! There is literally so much b******* and hoops to jump thru when it comes to renting from them! Don't bother!! Avis-Budget will get you a better vehicle and deal and it's 10x smoother of a transaction if done over the phone. Someone needs to put these people out of business.
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July 2020 by Donna K.
Very disappointed. Staff very nice but very slow. Waited 90 minutes past my appointment time to get a car. Why make the appointment if you can't have a car ready within a reasonable timeframe. I totally understand the extra cleaning fur COVID. Don't give me an appointment if you can't deliver. To top it all off, I got a car that clearly had a smoker driving. Smells awful.
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July 2020 by Daniel O.
I understand that business are doing the best they can during Covid times. That being said I've been waiting for a car that I per booked for 1 hour now and there is a line 12 people deep behind me. The man that checked me in said that they had someone call in today and that they are short handed. That's not my complaint. My complaint is that there is no hussle with the two guys that are working . One moves at a average pace I would say the other is loafing to each car and customer like as if there is no one here waiting ..its truly mind blowing. Its they" I get paid either way" mentality. Super annoying and just straight up bad business. When there is less help they should pick up the pace to cover the situation or the company should have protocol in place for this situation. Especially during Covid and on a Saturday! Get it together Enterprise or dont promise things you cant provide . How about less t.v. commercials andinstad use this millions of dollars to hire a higher caliber of employee and get more of them! Its really as simple as having upper management see how this is being run and I'll bet it would change unless they are trying to follow in the foot steps of other companies that dont make it in this new environment. P.S as i was finally getting my car I saw the regional manager was there and he was working his butt off , cleaning cars and sweating, he was obviously trying to pick up the pieces of the hand he was delt..I appreciate his hard work.
