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“The workers were nice and welcome, they threw me a deal. Coming back in December to buy more things.the prices are great. They have everything you need. I worked with sky and he helped me through the whole process and was very respectful.”
“Excellent company with amazing customer service! Seth has gone above and beyond my expectations every time I’ve had to either troubleshoot or questions about new products. I will always buy from Electra Health with confidence!”
“I'm not from Rockford but decided to check it out while in town. I had some questions regarding electronics for guitars and the gentleman behind the basement counter was able to answer them. I then went upstairs to see some guitars. I described that I was looking for and he introduced me to a Godin, which I liked very much. I was so impressed with the customer service I received there, that I am going back to have them evaluate all my guitars.”
“Our family never misses this stop when we're in town!! They have great selection, kind associates, collector's pieces, good sales!! It's always a must-stop if we're on the hunt! It never hurts to save that coin and buy previously loved items!!”
8AM - 10PM
6560 E State St, Rockford
Electronics
“Katherine checked us out and saved us at least $30 by price checking the books on the Target app. She was incredibly helpful and I will be absolutely coming back because of employees like her.”
“Extremely helpful understanding and patient people here. They don’t try to sell you stuff you don’t need and go out of their way to make sure they can work with what you’ve got. They are honest and very very thorough in what they do. You won’t leave here with shotty equipment or a bad job done. I would only recommend this place for any and all things cb”
“I went to 2 other cricket stores, one on East state by the DMV and the other on Broadway! Neither store would or wanted to help me!!! I went to this store and Casandra Pacis-Cota was the most helpful and polite worker Cricket has! I won't go to any other Cricket!!!!!”
“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”
“Jalen is amazing! I went to the one on E State Street 1st, That was the wrong place to go the man there try to rip me off. I explained to Jalen what I wanted/needed, and he listened, was able to help, and didn't try to push unnecessary items. He was great, I appreciate his service greatly, and I will definitely be back for the great service. Thanks again Jalen your awesome.”
“Always a nice surprise when a phone store experience is positive! I went on Saturday, 1/15. I was frustrated with corporate for making me get a new phone, blaming 5g when my former phone was capable, so I came in right when they opened. Gleice was great, helpful calm and kind. Don't judge Cricket stores from your corporate phone experiences--locations like this more than compensate!”
“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”
“The location on 11th st try telling me I needing to buy a new phone cause my Sims card was not reading so I went to the location on Broadway n talk to Sandra n she couldn't figure it out n I left n then came back to buy a new phone and instead selling me a new phone she went out her way to see if her sims would read n sure enough it did so I purchased a Sims card n it worked.”
“Lavorie went above and beyond in customer service and was very much appreciated. She even stayed beyond closing to make sure we were set (thank you) with everything. I cannot say enough great things as she is perfect for her position.”
10AM - 9PM
281 Deane Dr, Rockford
Electronics
“Extremely happy with my service. I was in need of a washer same day. And they were able to help me out quickly. And get me a good deal on an open box item making my day easier. Thanks again always happy with my services from Best Buy.”
10AM - 8PM
6387 E State St, Rockford
Electronics
“After a frustrating morning at a different Verizon I came here to get the issue with my phone fixed. I told them the issue and they knew exactly what needed to be done. My wait wasn’t long and the associate who helped me, Cedric, was great at hearing me out, making me feel welcomed, and walked me through all the steps so I knew what was going on. He even went and asked for help from his manager when he did hit a bump in the road. He even double checked his work. Thank you!!”
“Big thanks to Mohd Saleem for showing great customer service. Super easy to just come in and walk out in minutes. He showed so much love that I actually purchased three more things before leaving. He was patient, kind, and informative. Super happy with my experience. Give this man a raise. Appreciate you Saleem! ? 5 stars is an understatement.”
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“Why PrimeTime Audio/Video for your TV needs? They save you TIME and explain the differences between all the high tech TVs out there today along with all the various sound bars! And that’s exactly what Will did when he came to our home… he listened to our needs and expectations we had! Will’s in-depth knowledge of the technological aspects of TVs and surround sound was a wealth of information which made it easier to make smarter decisions when it comes to investing in TVs now days! He also invited us to their amazing showroom which you must do! You have a budget and Will works with that! Love our new TVs! And the soundbars with surround sound will knock you off your feet! Brian & George came to our home for final installation. They were professional, kind and respectful and taught me a lot about our new TVs and soundbars! In fact, we decided to get a larger TV during installation and they were so patient with us during this process! They came back to install a larger TV & we were so appreciative PrimeTime Audio accommodated this change! We also bought a theater-quality popcorn machine, built in Rockford and our family is enjoying it while watching movies! If you want the best quality TVs and soundbars out there today, call them! These experienced professionals will help you make a wise investment with your home audio/theater system needs! Thank you Will, Brian & George! Your top notch!”