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“The store was organized and clean and the two men working were very helpful and friendly. Since this store has been in service the customer service has always been outstanding the staff changes a lot but the choices of employees have been in line with the people who shop. I have to go back soon staff had an awesome selection of music playing!”
“The store was really filled! Had everything I needed! Was clean! I was looking for something. I asked a gentleman that's been working there since the day they opened. And he wouldn't acknowledge me. The people he was talking to was talking with there kids jumping in and out of boxes and I just needed help finding ice cream cones. I just don't think that' not good customer service. The same night. When I checked out. I didn't want or needed a bag. The cashier told me I had to pay and can't refund me.”
9:30AM - 9:30PM
6403 E State St, Rockford
Discount Stores
“There's always a good experience at this five below. The staff is nice and the prices are decent. I wish there were more staff members available but all in all, always a good experience. Nough said.”
“Many things that can be found elsewhere but for only a dollar. 4 stars because almost Everytime I've gone to check out, the cashier's seem to not want to be there at all.”
“Easy to get to. Quick trip for anything cheap.
Just park in the lot though. Parking up at the building is reserved for idiots "just running in" who usually park sideways or half crooked.”
“This dollar general location has the best staff personal I have ever seen! the store manager, I believe her name is Billie. Thanks you for helping me looking for what I needed and with your kindness!
I believe the best part is the organized and super clean environment 1,000/100% satisfaction !”
“This Dollar General has a bit of a problem keeping employees. I've made several attempts to shop here and they had closed the store because "no one wanted to work" is what the male manager told me. He said their cashier had walked out and they had no one to run the registers. This has happened about 3 or 4 different times that I'm aware of. Other than that happening the only other issue I had when I was able to shop was the lack of products but I understand they don't really have control over that situation, all grocery stores are having trouble with distribution. This location is kept clean and has always been able to keep prices down making it one of the cheapest places to buy groceries. The female manager at this location has been here for many years, she's always been very helpful and knowledgeable about the products. She's always friendly to the customers making the experience pleasant. She's the whole reason I shop at this location. She works hard and many hours. I personally saw her pick up the slack of one of the cashiers, keeping the line moving during a really busy time.They have competitive prices and for a dollar store, they have a decent selection. I give them 5 stars because as far as everything they can control or do, they do and make the shopping experience smooth and fast. Employees are trained to do their best but that's entirely up to them if they manage to do it, not the store of their manager.”
“Decent prices on the food and drinks. No alcohol. They have a decent selection of vape juice and accessories, CBD products, and kratom. They also sell clothes. Which if you can haggle a little bit, these guys are pretty reasonable.”
“A little messy towards the back but they have a good selection of quick snacks and they carry the energy drink Venom which some places don't so that's a bonus.”
“The employees are sooo helpful and kind! I love this place because they actually have amazing stuff for amazing prices. I came in one day after they had put their clothing selection on clearence! I got a dozen new outfits and a couple dresses for less than 100 bucks. I can't express enough how much you should check this place out!!”
“I like family dollar, usually has all you need, people who work here are normally nice and helpful.. only thing I don't like you can't get through the isles for boxes sitting in the way...”
“I could spend all my money here. There's so many things I didn't imagine they would have, especially make-up. I got a call and I had to leave, otherwise, I wouldn't have minded waiting in line and it was a long line. I'll come back when I have more time. ?”
“Great place for a cheap temporary fix or quick decoration run. Lots of simple kids activities/to-do's/toys. Certainly a case of you get what you pay for but a nice affordable option when money is tight.”
“This is a good store would rate a five but the line was very long and it took something to get another worker to come up and relieve some of the line the man handled it well though and I let him know he did good”
“Friendly staff who immediately offered to take us at register. Mentioned new product of Poprock Hershey and showed me location - interesting for smores this year?!”
“This Dollar Store had a lot more products than I imagined they had. Lots of items that I pictured being more than a dollar and 25 cents. The back wall of the store even has refrigerator items. I and several other people all decided to check out at the same time so it was a long line. As soon as an employee noticed the line they had others jump on a register and had everyone through the lines in just a few minutes. Great store for a dollar store. They have a little of everything there. Party items, crafts, kids' toys, shelved foods, snacks, electronics, refrigerator foods, gardening supplies, holiday items, and a lot more.”
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“They have the best greeting card section and the cost is only one dollar. I love the 'good stuff: cheap ' bargains. Great variety. Better get when you find it 'cause it sells out fast. Mariana at check out was very sweet and patient with my senior citizen brain! We gladly come from Wisconsin just to shop there.”