CVS receives mixed reviews from customers. Many note that the pharmacy is no longer 24 hours, leading to long wait times and crowded conditions. Several reviews describe poor customer service, including slow checkouts and staff who are not friendly. A common complaint involves pharmacy operations, with customers reporting very long hold times on calls and a typical wait of several days for medication readiness. There are also issues with notifications, as customers are sometimes not informed about medication shortages in time to contact their doctor. While some remain loyal, the overall sentiment points to corporate problems and poor management leading to widespread customer frustration.
Terrible service. Prescription not ready on time... even hours after it's supposed to be ready. They over charge unless you force them to use a GoodRx card. 1st and last time I use this pharmacy!
February 2025
Advertising closed for lunch from 11:30 till noon. Doesn't open until 1p
February 2025
All the cvs in illinois have a call system that is poor where you can't talk to anyone. Most of us really dislike as you have to wait a hour to call back . This store has bern great but cvs has this system and I really dislike it
