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November 2023 by Bambi Bertolasi
I took my car in for an oil change. I also had a couple other problems that were also taken care of. I am always greeted and treated with respect, not as a woman they can rip off.Service: Oil change
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November 2023 by Tracy Breit
Bob and Zach are the best and always take care of me and my precious soccer mom mini van!Services: Tires
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October 2023 by Randy Jover
We were visiting Illinois. And just driving around and had a flat tire.I randomely called tire service.Which they did. No. NOT JUST A PLUG, WHICH THEY COULD HAVE DONE EASILY AND I WOULDN'T HAVE MIND, BUT A PATCH. THEY LIFTED THE CAR TOOK OUT THE TIRE AND PATCHED IT. ALSO SERVICED THE REST OF THE TIRES.AMAZING SERVICE NOTHING LIKE IT.And guess what, IT WAS ALL FREE.And the GOOD HEARTED MANAGER/OWNER (i believe) TREATED US LIKE WE ARE PAYING CLIENTS.THAT BLEW ME AWAY.THEY WONT EVEN ACCEPT THE TIP.GOD BLESS YOU GUYS.EVEN IF WE HAVE TO PAY FOR IT, I WOULD STILL GIVEN THEM 10 STARS EASY FOR BEING PROFESSIONAL.
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September 2023 by John Lippert
Thank you so much for the outstanding service in taking care of my dad when he was unable to start his car due to a dead battery. So greatly appreciate you bringing a new battery out to his home and replacing it at no charge as the failed battery was under warranty.You guys are the best!!!!!!!!!!!!Service: Auto battery replacement
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September 2023 by daniel pro
Always fair and upfront , no surprise repair. And on time. Very happy with this location. Also on top of all that great honest customer service
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August 2023 by Cameron
I brought in my 06 f150 with a leaking exhaust manifold. Not a fun or easy job! Quoted labor price was extremely reasonable, workmanship was A+, customer service was honest and transparent and they got the repair done in a very reasonable amount of time! Butitta Auto is a stand up shop that has earned my trust!Services: Auto exhaust system repair
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August 2023 by Matt Youngblood
Had to get my car towed in for an issue with the fuel filler neck... Bob explained everything very clearly, including pricing a few additional services I asked for a quote on. We went ahead and fixed the a/c along with the fuel issue - two days ahead of schedule and under the estimate. Probably the best experience I've had at an auto shop. The definition of "under promise, over deliver!" Will be back.Services: General repairs & maintenance
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August 2023 by Thomas Johnson
I’m very pleased with the results and quality of work that was performed. I challenged the price of the estimate and they worked with me to ease some of the cost ?.I trusted the work and immediately felt comfortable using my vehicle for a 1,300 mile round trip journey.I’ve never felt more comfortable than being back on the road after their work.Thank you Bob & Zack ??Services: Transmission
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August 2023 by Maxine Jacobs
Fast, friendly, honest. Treats women with respect which is a nice plus in an industry that usually doesn't. Easy to book online appointments. This is the one on Alpine Road.
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August 2023 by rick divine
Bob explained what needed doing, put together a quote, and time frame to complete job. Everything completed as stated. Highly recommend Bob and his staff.
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August 2023 by Algimantas Medelis
Got flat tire - they replaced valve stem and did not charge anything. I will use this place every time and would highly recommend. Thank you!
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June 2023 by Shadow Sniper
Been taking my 06 SRT8 here for all maintenance, ie trans fluid, diff fluid, oil changes, tune up, never had a problem with my vehicle. It's in mint condition and they've made sure to keep it that wayServices: Transmission
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June 2023 by Jim Anger
The guys at the front desk are great. Zach explains everything to you. He doesn't just throw things out there saying what might be wrong. He waits until they can dig in and look your vehicle over. We have taken 2 of our vehicles to them for tires and sensors plus a warning light or two.
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June 2023 by Matt Stellick
Brought it in to see what the problem was, they told me it was a simple freon recharge and there was nothing else wrong. Freon depleted after a couple days. Brought it back in they said it was the condenser. Would not refund the original money back to me after they “checked everything”.Service: Air conditioning
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June 2023 by Dolores A.
Butitta Auto has been my go to place since moving to Rockford. They are always so helpful and honest. I know, as a widow, that I can trust Bob and he will tell me what my car needs and not try to sell me services I don't need.
