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March 2024 by Derek Ayers
Great selection. Staff was on point
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February 2024 by Daniel Ponce
I’ve been shopping here a few years now and I love this store. It’s a must stop shop for me every time I enter the mall. Staff is always warm and friendly and products are high quality and the selection is always changing. I always find something new and fun each time I visit. If you are a Disney or Anime fan I would highly recommend.
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January 2024 by Hannah Larson
Really love this quirky little store & Sam is the best employee they could ever ask for!
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December 2023 by Tonia Pridie
Love coming here
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December 2023 by Assault Nya
Every time I go here they harass me into trying to sign up for their loyalty rewards. The reality is I have one, i'm trans and it's just from my old legal name and they'll deadname me if I use the account so I just don't use it.Saw a super cute jacket I wanted so I wanted to get a new account set up, since I knew I could save about 30% off of a $90 jacket. I was going through the process and explained all this to the cashier but they wouldn't stop asking about my other account, insisting that they could just search up my dead name no problem, even after I explained that's the whole reason I didn't want to use it. I had to basically tell him point blank that if he kept asking, I'd leave. He did, and I left.Between how people here literally can't leave you to browse without asking 30+ questions, try to badger you into the loyalty program even as you say no 3-4 times, and still don't even have the most basic respect of letting someone just allowing their old account to go dormant, I don't think I'll be shopping here again. It used to be a fun little place to walk through with my sister, but the atmosphere is so awful.
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July 2023 by Kaycee Kovach
I really loved shopping here, but while shopping today, we walked into one of the employees (I think he was a manager) accusing a customer of stealing, the girl looked like she was definitely no older than 16 and I think the employee was trying to scare her, it was very uncomfortable to witness, he also slammed something down on the counter and made a huge deal out of it. Stealing is bad but the way he handled it was worse. To my understanding it is against a lot of stores policies to accuse people/customers of stealing but I guess not here.
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May 2023 by Alexis Beard
Grate store love everything inn it really helpful inn the store and on the phone
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December 2021 by Juniour Terrazas
As other mentioned, they won’t take any returns if you’re giving a coupon. I had to drive 2 hours to get the coupon I had forgotten because of the manager refusing to take my return.
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September 2021 by Liliana Ramos
SO SWAG!!! such nice staff!! cute selections!! very pricey tho :(
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September 2021 by John Doe
They wouldn't answer me online, and the stores auto answering machine was on for an hour after they opened, so I drove 2 hours for an item they advertise but haven't even ever had in stock
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September 2021 by Salvador Ocon
As other people mentioned, workers make up their return policies. Corporate really needs to take care of this situation. Won’t be back until corporate takes actions on these problems.
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August 2021 by Carmen Terrazas
Terrible management! Manager heard me speaking Spanish and refused to do my return. Would give it less stars if possible. They make up rules!
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August 2021 by Aislan Hartgraves
Omfg soooo much merch! Especially avatar the last airbender stuff! Holley cow!
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June 2021 by Ella Timm
Uh the lady there literally forced me to make an account with them after i repeatedly said i didn’t want to. Like she wouldn’t check me out until i gave her my phone number. Now it literally won’t let me order online because it says my number is in use under an account i cannot access.
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April 2021 by Wild Flint
They do not follow ADA laws and should be fined and shut down. Beyond rude staff.