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August 2024 by sue mangiaracina
They make it easy to get the work done quickly and efficiently, love that they provide transportation.
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August 2024 by Cecilia M
I was looking at an Eclipse Cross however ended up with this beauty instead & couldn’t be more pleased w/my experience working with the Anderson Team in Rockford, IL. I started my car buying journey while visiting my son & his fiancée in KC, MO. Goal was to purchase a new 2024 vehicle for myself & leave the 2017 SUV with my son, so they have more room for my new grandchild ? I went to a well-known dealership in KC; to remain nameless, the salesman was good to work w/however it’s the finance manager who dissuaded me from proceeding further in that moment. I told them I needed to think about this overnight & thankfully so. I needed to do more research & saw the same vehicle I was thinking about purchasing in KC, the Eclipse Cross, was $4K cheaper back home in R’ford. I submitted a contact form to Anderson Mitsubishi to inquire about the numbers I saw online & asked if they were real numbers or just numbers to lure customers to the dealership. I received a call from Bill Palmeri who shared “what you see advertise on our website is what you’ll get” & he was not kidding. Bill introduced his salesman, Harvey Kellar. Harvey pulled up the Eclipse Cross however the beauty that I ended up purchasing was in the background. I know this is a long review & my apologies if I offend any readers, but I do believe in the power of prayer & manifesting. I was about to “settle” for less room & a color I didn’t really want until I saw my new 2024 Outlander in the background. It was not on the website yet and was exactly what I had prayed to find. My concern was size however after my test drive, I knew & the best part, it was only $1K more. I was still given the same discounts as I was going to receive with the Eclipse Cross. To wrap up, this truly was the BEST buying experience I have ever had from inquiry, working w/Harvey to the final contract paperwork w/Gregg Decman. Honest, professional & attentive why would you go anywhere else…I know I won’t. Thank-you to the Anderson Team!!!
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August 2024 by Brenda Bell-Foster
The entire experience was great. We recommend Rock River Block to anyone interested in purchasing a vehicle. Thank you Harvey!
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June 2024 by Josh D
Very friendly and concise people working here! Haven't had any problems bringing my car to this team of people.
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June 2024 by Jose A. Lozano
Good assessor.
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May 2024 by Martesha Brown
The salesman for my purchase was Harvey Keller Sr. He was absolutely amazing. I was a bit nervous about the car buying process. He was so helpful and patient that I trusted the process. I went to a few dealerships before visiting this dealership. In addition to the car, his personality, experience, and service sold me. I will be sure to recommend others!
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April 2024 by Charles Beasley
Very good service!!!
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March 2024 by Gio Gio
Horrible experience. The sales associate i dealt with over the phone was condescending. Wouldn't order the build I put together online and kept pushing the vehicles on the lot for way more money with significantly less than I had built and priced online with Mitsubishi. Wasn't willing to throw in some of the things I had added to the build. It was either his way or the highway. After 3 mitsubishi's would have loved to do business local, but I will be working with a mitsubishi over an hour and a half away to order the vehicle I want. I do not recommend this location.
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March 2024 by Mike Koehler
In and out know problems.
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January 2024 by John Turner
Great staff very helpful, great answering questions and willing to help with anything, nice selection of vehicles on lot and willing to help find vehicles I was looking at online and work with price and financing, would buy another vehicle from them in future and would recommend them to other people looking to buy a vehicle
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November 2023 by Evelyn Scott
The customer service is great each time I go there
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September 2023 by Robert Goodwin
Great ?
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September 2023 by Shannon Rice
Great place to go
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September 2023 by Julie Hovland
Thank you for the efficient service experience.
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September 2023 by Schultz1889
Nice selection of vehicles.
