Anderson Mazda

Auto Repair
Hours: Anderson Mazda in Rockford, IL is part of the Anderson Automotive Group that has been serving the Rockford area for over 55 years. The dealership offers a wide selection of new Mazda cars and SUVs, as well as over 300 used vehicles. Anderson Mazda also has a full-service department that provides various maintenance and repair services, from oil changes to transmission and engine repairs. Customers have praised the professionalism, knowledge, and exceptional customer service provided by the dealership's staff. The manager and employees are described as honest, humble, caring, and respectful, going above and beyond to address customers' questions and concerns. Customers have noted that the staff's active listening skills and their dedication to finding the right solution have helped rebuild trust that was previously lost with other businesses. Specific sales associates, such as Lenny and Alex, have been highlighted for their outstanding service. Lenny's extensive knowledge of Mazda vehicles and his friendly, enjoyable personality have made the car-buying experience smooth and pleasant for many customers. Similarly, Alex and the sales manager, Rob, have been praised for their respectful, no-pressure approach and for taking great care of customers, including younger buyers. Overall, Anderson Mazda has earned a reputation for providing a positive and trustworthy car-buying and service experience, with customers expressing their satisfaction and eagerness to return for future purchases and service needs.

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1. Rockford, Illinois