-
August 2024 by Sherry Noffsinger
Drivers don't read address correctly or double check. Also they like to speed on private drive ways.
-
July 2024 by Balls Deep Outdoors
Google hours are wrong. This place is terrible. Avoid at all costs. Unfortunately I can only ship my packages from a hub!!!
-
June 2024 by David Castleberry
the gentleman Took care of me right away.
-
May 2024 by Katie K
Hours are shown online to be 9 to 7, but handwritten sign on door says 9-10, 12-7. Very disappointed.
-
February 2024 by Arturo Romo Díaz
Excellent service
-
January 2024 by Barbara Meurer
They're always efficient and polite.
-
December 2023 by Dawn Taylor-Disera
Very pleasant and easy employee was top notch!
-
October 2023 by Savage Trucker
Outstanding customer service
-
October 2023 by Zak Wenzel (Blood Moon Paranormal)
I tried to pick up a package that was supposed to be delivered to my home address. I provided a tracking number, my ID, and the contents of the package. A lady with red hair came out, told me she couldn’t give me the package. When I asked why, she told me because the first name was different.
I asked what my options were, she told me that I can try again at my house. The problem is, no one is home during delivery hours. So no one can sign, and I explained that to her multiple times. She got a very bad attitude with me and accused me of being a scammer. So I left without my package.
-
October 2023 by Stephan Smith
Driver drove right past my house turned around drive past again then marked as nobody was home. My ring camera captured it all. Then the customer service sucks and can not connect to anyone who can help
-
October 2023 by Elliott Fitzgerald
There is road construction in front of my house and I got an update that UPS would not deliver there. When I went into this location to try and talk to somebody, the guy was very rude and just kept telling me to call customer service. No help at all. Trying to call customer service was 10 times worse, the bot you have to talk to will not connect you to a real person, will avoid using UPS at all costs moving forward.
-
October 2023 by Zachary Wenzel
I tried to pick up a package that was supposed to be delivered to my home address. I provided a tracking number, my ID, and the contents of the package. A lady with red hair came out, told me she couldn’t give me the package. When I asked why, she told me because the first name was different.I asked what my options were, she told me that I can try again at my house. The problem is, no one is home during delivery hours. So no one can sign, and I explained that to her multiple times. She got a very bad attitude with me and accused me of being a scammer. So I left without my package.
-
October 2023 by Luthien S
What a fraudulent company.My delivery instructions clearly state to leave package if no one is home and they didn't, (it didn't require signature). So I called the main number and got yet another mentally defective automated system that goes in circles, doesn't understand what you say or enter, and refuses to let you talk to a real person.UPS has gone downhill for years, this is just another perfect example of why any company with a faulty automated answering system should go bankrupt.
-
September 2023 by Ray Buttron
Both clerks are very helpful. I have used them for 17 years and have had no problems. There is never a wait.
-
August 2023 by Sheri Roesel
Al ways helpful
