-
July 2024 by S Hearn
At this point the people at window always act as if they are bothered. I have never had a script ready, they make it when I come to window and usually I pick up at least 4hours after my Dr calls. It always takes extra back n forth. I'm new to using hyvee maybe it's just the ri store.
-
April 2024 by Chris Carlson
I have had very good experiences at Hy-Vee pharmacy. The staff has always been helpful and friendly. They also have been helpful in expediting orders. I would highly recommend them.
-
February 2024 by bgt125
I have been shopping this Hy-Vee as well as using their pharmacy for around ten years and the service has become atrocious over the last year or two. Long checkout times, broken self checkouts, a security guard suddenly harassing me for having a pack to carry my groceries, there is a problem with every medication refill making it take days. Just called in a refill four days before being out of medication and I'm now two days into having none of none of it because of their terrible service. This Hy-Vee is a sad joke of what it used to be.
-
January 2024 by John Maki
Horrible experience. Not the first time either, I know my elderly mother has also had numerous issues with this pharmacy, when ordering refills for herself and my late father who was under her care.I submitted a refill request for 5 medication on 12/28/2023. 4 were ready 12/30, and when I picked them up, I asked about the status of the remaining refill, I was told it was on hold for insurance reasons - too soon to refill, but it would be ready 1/2/2024.I said that was acceptable, but it's a critical medication, and I can't have unnecessary delays.I called the pharmacy at 4pm today to get the status of my critical refill. I was told they needed my updated Medicaid RxBIN numbers. Ok... now why wasn't I called regarding this holdup on my, once again, critical medication?I provided the info. Then, I was told my critical medication (you seeing a pattern?) was out of stock and unavailable in the entire Quad Cities.Yes, I lost it on the tech and when she called me rude, I demanded a manager.The manager was great, and promised me my critical medication tomorrow. OK, great.But it's too late for me and my elderly mother, for HyVee pharmacy. We will be transferring all our prescriptions to another pharmacy. Probably will shop elsewhere as well.Never have I encountered such unprofessional, cavalier attitudes toward the customer's critical health-care needs. Simply horrible and I happily sign my name to this review.
-
May 2023 by Rose G.
Best service ever for hot breakfast. Franki went above and beyond. I really appreciate her kindness to a stranger. Breakfast was great too!!
-
March 2023 by Larry T.
Overall best grocery store I've ever been to .clean amazing options . Gets no better anywhere in the world
-
March 2023 by Noelle C.
Not good service. Had a very bad experience. will not give hyvee my money prices are to high for bad customer service..
-
December 2021 by Fernanda Martinez
I would rate 0 if I could. They are always so rude to my mom here. Always messing up her medication and treating her terrible.
-
December 2021 by Heidi Haessler
Fast and efficient service
-
November 2021 by Christena Ann
the best place to shop great deals great prices shop here vee
-
October 2021 by Dawn Williams
friendly and helpful staff at the self serve check out stations
-
September 2021 by Jon J.
Staff seems unhappy . Shelves are poorly stocked . Daytime deli gets a star . The night shift is slow . Meat department gets a star . The rest of the store needs to improve . We'll do most of our shopping elsewhere .
-
August 2021 by Christena Bivens
great store great service
-
June 2021 by Christena Bivens
can find things very easily very polite staff they're the best
-
May 2021 by Aubreeawna Lucero
Just very disappointed with the way I’ve seen rude customers being allowed to treat staff and how the managers do nothing to step in and help their members. Managers are unhelpful and uncaring.
