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January 2024 by Elizabeth Reis
Brenda made this process stress free. We are so happy we worked with her. She was available around the clock!
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October 2022 by Michael Stancliff
Brenda Wild and Caliber Home Mortgage are consummate professionals. Their service is quick and competitive, they’re personable and responsive. I highly recommend calling Brenda and her team if you’re looking for a home mortgage.
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October 2022 by Billy Meier
By far the worse customer service I have ever delt with. Tried to refinance last year and it took 6 months and wanting to pull credit again due to how long it took THEM. Now we been trying to contact them for over 4 months and I have heard I will send an email to supervisor over 20 Times and they will call within 3 days. Never once have I gotten a call or email. They can not ever direct you to who you need to speak with and I feel bad being rude to the poor customer service girls when it's not their problems. They need to actually be able to talk to you and follow up. I will pay higher interest rates just so I don't have to deal with them any more
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September 2022 by Brett Runquist
Brenda answered all my questions and responded promptly to all of them. Thanks for helping us purchase our dream home!
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August 2022 by Char Petersen
My husband and I were told by several other loan companies that no one would work with us because my husband is commission pay. We got connected with Brenda from Caliber Home Loans and she was willing to work with us. She was quick and very clear at what all she needed from us to get a loan. Thanks to her we are now home owners!!
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June 2022 by Mariah Buss
Hope & her teams professionalism, expertise, quickness to reply. Very appreciative for all of their help!
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December 2021 by Richard Blue
VERY EXCEPTIONAL OVER AND BEYOND CUSTOMER CARE! HOPE MCDONNELL BEST BROKER EVER! HER TEAM IS ALSO VERY CARING FAST EVERYONE KNOWS THERE JOBS WELL! COULDNT OF ASKED FOR A BETTER EXPERIENCE! WE WOULD DEFINETLY RECOMMEND CALIBER AND HOPE MCDONNELL AND TEAM TO ANYONE! THANK YOU HOPE MCDONNELL CALIBER HOME LOANS AND TEAM FOR THE BEST EXPERIENCE EVER IN PURCHASING OUR HOME RICHARD&STACY BLUE
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December 2021 by Jorge Galeana
Hope and her team did a great job. From explaining everything to constant updates. Very pleased with their service.
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July 2021 by Sharon Cramer
I cannot brag enough about Brenda Wild/Caliber Home Loans. Brenda and her staff our outstanding! They are extremely service and customer oriented. I thought of them as "family" while we worked together to refinance my home. I would highly recommend Brenda Wild!
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June 2021 by Andrew Maynard
We had the best service with Caliber we plan to continue our business with them for future needs as well. Highly recommend!
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April 2021 by John H.
Ok, these reviews are the opposite of my experience! I dealt with Hope Mcdonnell in February, and I suppose my credit wasn't good enough for the loan she offered. So, she sent my information to a very reputable, predatory, and extremely high-interest company called Marine Credit. Hope communicated everything via email, and we never have a phone call through this initial transaction. The representative at Marine Credit Union, her name was Chris Pace, explained why Hope sent me to her and that I was at least owed a conversation with Hope. From February to April, I worked extensively on removing things from my credit and increasing my score by virtually 100 points. So, Marine Credit Union advised that I qualified for a traditional home loan and could no longer help me. So, I was sent back to Hope, and everything seemed good. We finally had a conversation, and it seemed like we were on track to obtaining a mortgage through them. Now, it's been a week, and I have left about five messages and sent two text messages to Hope and have gotten nothing back from her. She has repetitively run my credit and hasn't explained why or what the result of these credit runs produced. I have even tried to call the office, and they do not answer the phone. At this point, I'm worried that I have given someone all my personal information, and she has essentially ghosted me during the process. Stay away, far away, from this company! Update: After saying that I would leave a negative review about my experience on Google and Yelp, Hope finally responded back and left me these messages via text. "I'm sorry John. I'm on Physical Therapy. I tore my Achilles. I don't usually discuss my personal life. I apologize. I will tell the girls to stop your file." Then: "I do work on 100% commission, so to say bad things about me on Yelp and Google would be very unfair. You can call my company and complain."
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March 2021 by Richie Y
Hope and her team were fantastic, very professional and able to help with questions through the loan process.
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February 2021 by Manny Cherry
Very easy experience with Caliber Home loans. I worked with Brenda and she’s very knowledgeable of the area. Having her pre approval with my offer gave the sellers agent confidence our loan would close. Her team is truly amazing from weekly updates and multiple ways to communicate wow it’s amazing. Also being able to close in their Bettendorf office was amazing. Brenda, Jen, and Tori, thank you for making the process easy and a smooth transition to the Quad Cities.
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January 2021 by Cathy Groll
Hope and the team at caliber made purchasing our new home one of the easiest processes we have ever gone through. Hope went above and beyond our expectations. We would recommend her and her company to anyone that we know looking for a home. We can't say enough about her professionalism and knowledge during our process and how simple it really was. We found our dream home and Hope helped make it happen!Cathy Groll
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January 2021 by Jace Brock
Hope Was extremely helpful very very fast we closed under a month and a half and they did all the paperwork for an assistance program if you are looking for someone to go to she is the person
