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May 2024 by Chris Volquardsen
I had a key sticking and they were able to fix it IMMEDIATELY!!! They are lifesavers!!!
HIGHLY RECOMMEND!!!! ??
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January 2024 by Anthony DeVries
I dealt with Lilly for my 91 year old father in law. He had an old Windows 8 computer that was dying. I live in California and often need to help him with issues related to his computer and online banking etc...I bought him a refurbished Dell tower with Windows 10 installed and called Bit-Tech to make a house call and install it. Lilly was super! All I needed was the computer connected to his existing peripherals, set up a local user account, and install my remote access s/w.I have to be honest, before I called Bit-Tech I was dreading this process but Lilly was exactly what I needed. I'm so impressed with how smoothly this went, I just can't say enough!Thank you Lilly and Bit-Tech!
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December 2023 by Ann Ring
Love this place for my computer problems!
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November 2023 by Ken E
They did a great job fixing my computer, definitely will give them more business in the future.
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October 2023 by Linda Hart
Won’t go anywhere else! They’re AWESOME!
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September 2023 by Gary Stout
Always helpful
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January 2023 by Harry Galley
They are simply the best in fixing my computer
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January 2023 by Isaiah Kerr
Helped over the phone great people there
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January 2023 by Marilyn Newton
I thought I had run out of room and that my pictures were being erased, which it did read that pics would be lost. Checked out out and enlarged what was happening. Great service and friendly people!
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January 2023 by Greg Shaffer
Great service and is very helpful. Very knowledgeable and thorough. I highly recommend this business.
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January 2023 by Dana Polton
These people are the bomb! Even though my laptop isn't worth fixing they were up front and gave me their honest opinion. I will be using them from now on!!
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January 2022 by Andy Andy
Shawn has done several computer repairs over the past couple years for our family. He is good at what he does, inexpensive and quite friendly to boot! Recently I scheduled some work at our home for our network. I was pleasantly surprised to find he did house calls. He arrived precisely on time and made the modifications to our system and stuck with the price that he originally quoted with no surprises. Even while during the install there were a couple of software hiccups, he didn't leave until he was sure everything was working well and to my satisfaction. So glad to have his shop in Rock Island! Thank you!!!
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January 2022 by Rob Galbraith
Had a laptop issue. I self diagnosed with Google and figured $400-500. Visited Bit Tech, and asked me to let him try something, and $100 later working laptop. Thank for money saved, and great customer service.
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January 2022 by Natalia Prieto
Shawn is very knowledgeable and friendly. He helps myself & my Dad with all our computer needs for a very long time now. I am so grateful for him. He goes above and beyond.
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January 2022 by Lawrence Newberry
I have used this shop for computer repair a couple of times and have been satisfied with their work and knowledge of computers. I would recommend them to someone looking for service work on their electronic devices.