“Went to the store on Friday night and the guys were very very nice. I had an overheating problem and they got me what I needed. I had a 2 hour drive and they were very assuring. I made it home with no problem. Thank you. Thank you.”
“Stopped by to get new car fobs programmed. Staff was very friendly and easy to understand when he explained the cost and process. Will be returning again when needed.”
“Coming in from out of town stopped here to fix a broken taillight - without any tools to fix it, Newt was fantastic for stepping out and helping me change it out quickly and ensuring it worked properly before I drove off to ensure I had a safe trip. Thanks a million OReilly and Newt!!!”
“I originally went to the O’Reillys on Kimberly Road to get a brake light replacement and they said that they did not do it . I called the Locust Street location and talked to a very friendly gentleman that I cannot remember his name, but he said that he was able to do it and I went to the location and he put in my bulb and showed me how to do it myself. I really appreciate that.”
“Definitely always seem to have what I need and or courrier it from nearest on the double. Only negative is that they don't stay open late like their competition.”
“Handy store to visit for bulbs and batteries. Decided to replace the battery in my iPhone 13 Pro Max. So far it’s been good but I have 2 error messages on my iPhone screen that won’t go away now. I will update if they go away. It took a little over an hour to complete. Glad to get it done!”
“To the guy who has a note I can't read minds and didn't give me a receipt,well I can't read Invisible receipts should take a class on customer service. That note just seems rude.”
“Mike helped us at the East Moline location. He was incredibly helpful and knowledgeable in helping us find parts for our car. We went in twice the same day and had a great experience both times. Although they didn’t have one of the parts I needed, he was able to point me towards the closest location with that part and put it on will call for us. We were able to go to the other store location, show them our receipt and walk out in less than a minute. Great service from Mike!”
“I've purchased several car batteries at the Rock Island store over the past several years. Every visit I've been greeted right away and made to feel like a valued customer. Today, again I needed a new car battery and had the same experience--an in-stock battery installed within 10 minutes and I went away feeling like they truly appreciated my business.”