Thomas and Shelby were super helpful and friendly in getting my phone plan switched. They were very knowledgeable of products and accessories. A++
June 2023
I just got the most awesome assistance from Austin in the Rock Falls, IL office. He very, very patiently and skillfully helped me with a issue that had gone on with different carrier for several months. I am a new US Cellular customer, but I am so grateful for his help and I very highly recommend this store!!
September 2022
Thank you for the great service. Huge Kudos to Austin Blackburn. Thank you for the time you took to get all our phones up & running. Love the Rock Falls store.