UScellular in Rock Falls is highly praised for its exceptional customer service and knowledgeable staff. With a focus on providing a great experience, the store offers a range of products, including smartphones, accessories, and high-speed internet. Customers have highlighted the helpfulness of employees like Austin and Shelby, who are noted for their friendliness, patience, and expertise in navigating plans and devices. Many reviews emphasize the individualized care provided, making the process of switching plans and purchasing new devices seamless and enjoyable. New customers appreciate the support received, especially in resolving issues from previous carriers. Overall, the Rock Falls UScellular store is recognized as a reliable choice for anyone seeking quality communication services backed by attentive and professional service.
