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March 2024 by Janaan Mickey
My husband was involved in an accident which heavily damaged his pickup truck. The truck was towed to Zip's and we were a little surprised - but relieved - when Zip said it could be fixed. When my husband picked up the truck after its repair, we were absolutely blown away because even though the truck is five years old, it looks brand new. Wouldn't want to be in another accident but would not hesitate to have Zip and his crew do the repair work. They did a great job and we cannot thank them enough.
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October 2023 by Allison Pelka
I recommend! Just got my body work done due to hitting a deer, and did excellent. They fixed it sooner then expected and even deep cleaned it without asking.
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October 2023 by A
I recommend! Just got my body work done due to hitting a deer, and did excellent. They fixed it sooner then expected and even deep cleaned it without asking.
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July 2023 by Daniel VanTilburg
The best car service I've ever had, they washed my car and detailed the inside. I didn't know they were going to do that and I'm rather embarrassed because I don't usually leave it in such a mess.If you need a repair and you're in the Rochelle area go to Zips.
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February 2023 by Dead Eye31
My wife got into front end collision. So rather fixing it myself like I should of. I decided to let the insurance company handle it. Because there was a lot of damage. I selected Zip's to do the repairs. It took them over a week to even get an estimate back. Then another 2-3 weeks to complete the repairs. Because of parts delays. (Over a month) I could've had all the parts in under a week and the car operational again in about 2 days. Then my wife went to pick the vehicle up. Paid them. She called and told me they found the water pump was leaking bad. And not accident related. Which they neglected to even mention the whole time it was in the shop. So I went to the service center I get the oil changed and inspected. Got the service reports. Which said that there was no coolant leak. I also maintenance and repair all my own vehicles. And never seen the power steering pump leaking. I brought the forms to Zip's. And I was met with who I assumed was the owner. I told him that there was no leak prior to the accident and that I had service reports stating that. He refused to even look at the documents. Had bit of an attitude. And told me to call state farm. And have another shop fix it. Which would add more time on top of the month the car was supposed to be fixed. And more hassle. I firmly believe the shop either didn't want to do the extra work. Or missed it. And didn't want to a reclaim on it. To fix it right. So I am going to fix it myself like I should of. Rather than trusting a shady insurance company repair shop to fix it right the first time.
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October 2022 by Sand King
The lady on the phone is a liar
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September 2022 by Cliff “Kip” Berg
Great place. Great work. Highly recommend.
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May 2022 by Alexandria Ortega
I would not take any car here ever again. If I could I would leave negative stars for this company. First they shortchanged me because I over paid them and they promise to send me the money back never received a check. My husband just took in his car there and not only were they joy riding in his car leaving it down to a quarter of a tank after having it at least half but they turned around and said his cars two rusted to even bother with for an estimate. Would not bother with this place ever again even if the insurance paid me.
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January 2022 by Clifton “Kip” Berg
Great place. Great work. Highly recommend.
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November 2021 by Tr Maxey
Very friendly, professional and accommodating...
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September 2021 by Danielle Vogeler
I couldn’t be happier with the service and quality of work I got done on my car. No more door dings or scratches. A buff and wax job done so well I can see my reflection. If I could give more than 5 stars I would!
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March 2021 by Annitta Starr
Customer service made getting an appointment booked a breeze.
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March 2021 by Danex Herrera
Great place
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April 2020 by Bill Tracey
We just got our car back after crash. If I could I would post before and after pics.
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October 2019 by Richard Zimmerman
2019 Best Auto Body ShopOgle County in Illinois
