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November 2023 by Brian Roose
Everyone wants to complain about their mechanic. Truth is it's a rough business and they get blamed for things that aren't their fault. Steve's has always tried to be upfront and honest with me and they have gotten me in as quickly as possible everytime I call. It's a small shop that services all kinds. Prices are normal to low quality of work is good. No one is perfect but they try and that's what matters to me.
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August 2023 by keri ragan
I am a female who knows nothing about cars. Respect, comfortand honesty Is exactly what I received. Cannot say enough about the service I received,Service: Transmission repair
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August 2023 by Bill Vanstone
Steve and this crew have been taking care of my vehicles for years. Great service and great value for your $
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July 2023 by Brenda Harper
I posted this today on Facebook........I'm disgusted with a local dealership. Last year they told me that my car needed a new catalytic converter. It would be at least $3,000. I said forget it, my car is getting old. I said I'd drive it a little loud. Son Adam had his truck in recently at Steve's Automotive in Rochelle Illinois, I asked on a lark about my car. I told him what the dealership said. He said "you probably won't need to do that, you may need a patch or a rebuilt converter, I won't know until I look". Well I had an appointment there today. All it needed was a flex pipe. $255.00 was all I paid for everything. Within two hours it was done. I was talking to both sons and said that reallying made me mad. The dealership tried to take advantage of me. I'm tight with a dollar. I wonder how many times they succeeded in intimidating older women..
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July 2023 by Erin C
Poor service on vehicles ours ended up worse than It was then charged more for damage that was done by them.
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June 2023 by OutdoorAtvMud
Very good place we had battery light pop up on dash thought we needed a new alternator the shop found out it was a loose plug to the alternator saved us a lot of money thank you guys. Highly recommend
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March 2023 by Phil Shamrock
My van broke down on an interstate trip. Brought it to Steve. He had someone drop me off at my hotel and pick me up when the repair was done. Van had jumped timing which isn’t a big fix, however not only did he not take advantage of me being in a bind and on a long trip, Steve didn’t charge me a penny for the repair. Thanks Steve!Service: General repairs & maintenance
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February 2023 by Casey Heuer
Great customer service, friendly staff, and honest work - highly recommendedService: Auto maintenance
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January 2023 by Jasmine Schabacker
They got my car in the next day and it was done in just a couple of hours!
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December 2022 by Rick Cogswell
Steve is very knowledgeable in this business. Have been recommending him to all my friends. He is timely with his work and gets it done right. If he can't fix it, he will tell you that and refer you to someone who can. I suggest you give him a try!Services: Auto brake replacement
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October 2022 by Mike B
Great small town auto repair shop. Steve is a very helpful and honest guy that's there to make a living and fix cars, not rip people off. Any time that things weren't right Steve made it right immediately.. This is my go to shop and I highly recommend to others.
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September 2022 by Scott Roberts
Thank you Steve for taking care of my truck. Prices are reasonable and the honesty is much appreciated.
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August 2022 by Tim Kroening
From the start of our transmission trouble to the joyous conclusion, Steve and his crew were with us all the way.We were traveling through Illinois on our way to Wisconsin pulling a 25' toy hauler with a GMC Yukon when we stopped for gas in Rochelle only to find that when we finished pumping we had no forward gear. The lady behind us in line (Tammy) was nice enough to help us back out from the pump and told us what most people in Rochelle already know.If you want it done right, Steve's the man for the job.We were stranded in the Walmart parking lot Monday night, so Steve and his son helped us get to a campground for Tuesday and Wednesday.Had a rebuilt transmission installed on Wednesday that he drove to pickup personally and delivered our car to us at the campground Wednesday night.We can't thank his crew enough for helping us on our way and if you live anywhere near Rochelle you know how lucky you are to have Steve.
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June 2022 by Greg Danekas
Steve and Wendy have always taken good care of us and our vehicles for a reasonable price !
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June 2022 by Gabriel Arevalo
Great service they did great on my car