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July 2024 by Kevin Hatfield
Great service, quality, and fair pricing. I would recommend Steve's Complete Auto very highly.
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June 2024 by Margaret Kingsbury
I went in to have them look at some problems I was having with my car. They took the time to look at it right away and was very honest in their diagnosis. I was able to get my car in the next day and was pleasantly surprised that a part that they originally thought I might need, I didn’t. They subtracted the price. They are friendly, knowledgeable and very accommodating!! They are the best!
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May 2024 by Edward Ritchie
I have had nothing but great experience with these people they're honest they're upfront they will let you know everything they're gonna do before they do it great people just an all-around great shop and they get all of my business as well as my entire family definitely a five star shop
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May 2024 by ecz. ecz
If you're looking for honest people to work on your car or truck. Steve's is the place to go. I once over heard Steve tell a customer, "Your part is under warranty. You can take back where you got it and they'll just change it, or I can charge you if I do it. Your choice" After that I knew this was the right place to bring my car. Second time around he saved me thousands on a car fire. I wouldn't go anywhere else in town. Thank you Steve and faculty for giving us a great experience. Keep up the great work everyone. ? ? ? Oh and he also figured out a shut off problem with my wife's truck that some other automotive shop couldn't fix for two days. Just saying. ?
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May 2024 by colleen harwey
Got them from a referral from a friend. Had a car emergency and had the car towed to the shop. They got back to me with the problem and a few different options. Needless to say I ended up junking the car to them for a fair price. Everything priced out and and all in all it was a good experience. Will definitely recommend to anyone out that way.
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April 2024 by Maria Navejas
I wouldn't trust my vehicle with anyone else in this town. They are honest, experienced and very fair. They won't fix it or tell you it needs fixed unless it truly needs it to be fixed. Customer satisfaction comes first to these guys. I highly recommend Steve's Complete Automotive
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March 2024 by Taff Mace
Have used this mechanic for over 20 years. Zero complaints about how he does business. Honest, straightforward, and loaded with integrity. I moved away 8 years ago and this garage is the sole thing I missed about Rochelle. Any MAJOR issues I have I will gladly make the 50 mile drive to have Steve fix my vehicle.
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March 2024 by Aubrey Coats
My first time being here and it was a great experience. They got my oil change done for a good price, got my headlight swapped out at no charge and checked the codes in my car. They were helpful and the lady up front is real nice. I'll be back
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February 2024 by Diego Hernandez
Steve and his team are the best in town. Reliable, dependable, and trustworthy. Nuff said.
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November 2023 by Brian Roose
Everyone wants to complain about their mechanic. Truth is it's a rough business and they get blamed for things that aren't their fault. Steve's has always tried to be upfront and honest with me and they have gotten me in as quickly as possible everytime I call. It's a small shop that services all kinds. Prices are normal to low quality of work is good. No one is perfect but they try and that's what matters to me.
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August 2023 by keri ragan
I am a female who knows nothing about cars. Respect, comfortand honesty Is exactly what I received. Cannot say enough about the service I received,Service: Transmission repair
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August 2023 by Bill Vanstone
Steve and this crew have been taking care of my vehicles for years. Great service and great value for your $
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July 2023 by Brenda Harper
I posted this today on Facebook........I'm disgusted with a local dealership. Last year they told me that my car needed a new catalytic converter. It would be at least $3,000. I said forget it, my car is getting old. I said I'd drive it a little loud. Son Adam had his truck in recently at Steve's Automotive in Rochelle Illinois, I asked on a lark about my car. I told him what the dealership said. He said "you probably won't need to do that, you may need a patch or a rebuilt converter, I won't know until I look". Well I had an appointment there today. All it needed was a flex pipe. $255.00 was all I paid for everything. Within two hours it was done. I was talking to both sons and said that reallying made me mad. The dealership tried to take advantage of me. I'm tight with a dollar. I wonder how many times they succeeded in intimidating older women..
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July 2023 by Erin C
Poor service on vehicles ours ended up worse than It was then charged more for damage that was done by them.
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June 2023 by OutdoorAtvMud
Very good place we had battery light pop up on dash thought we needed a new alternator the shop found out it was a loose plug to the alternator saved us a lot of money thank you guys. Highly recommend
