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“The service I received here was beyond satisfactory. I came here to complete my po box reservation as well as deliver a package. At a previous location, they failed to put my business name on the box. So i switched locations, which i wish i would have chose this location in the first place. The clerk that assisted me was accurate, efficient, and put the business name on the box while I was still there! I am so happy with this transition”
“The customer service was awesome, the agent taking my mail asked me a few questions and even called a friend to make sure I had all the items required for passport renewal in my envelope. She was full of positive energy too!!”
“Very nice and helpful staff....nice and clean environment...the line usually goes fast....they make suggestions on what would be a better and cheaper
Way to get mail delivered and packaged...glad to have the post office in oaklawn as they r”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“They are professional and fast as well as carful with your information had to get an appointment to do my passport because the post office in my area does not have an agent to do for more than a month they called me to let me know that the appointment time I booked is in their agent lunch time, and they will be happy to serve after that so I don’t get there and wait as soon as she got back checked all information and made sure everything is correct on the application and got it done. Also thanks for the gentleman for welcoming my kid to the post office.”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“I made a appt. for a passport. The minute i walked in the door i was greeted by Brenda. She was very nice and efficient, she explained the Passport process . If u need a passport make a appt. to come to this location. They also do photos.Thanks Brenda!”
“Much better than the Frankfort Post Office. I guess I will just have to go out of my way to go here as the employees are much nicer and I'd rather drive extra than deal with the nasty USPS worker at Frankfort that everyone complains about.”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
8:30AM - 4:30PM
19 W Main St, Glenwood
Post Offices
“I find the staff helpful. I love how they decorate for the holidays, even ones that I don't celebrate. Now I rarely have issues with the packages I mail out. There were some problems mailing out packages during the beginning and height of the pandemic, but no more delivery problems now. I trust this post office. Regarding the frequent uncleanliness, I spoke to the P.O. manager. They share a custodian with at least 1 other post office. So that is the reason that it often looks messy. I even offered to vacuum for them, but they didn't have a working vacuum cleaner. These are hard times for businesses, please remember, it takes a village.”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“THANK YOU RASHEED FOR MAKING SURE MY PROPERTY TAX BILL PAYMENT SENT PRIORITY MAIL/WITH SIGNATURE WAS DELIVERED RECEIVED AND PAID ON TIME. SERVICE WAS IN AND OUT ON VETERANS DAY THAT HAD A LOT TO DO WITH GOOGLE STATING THE OFFICES WERE CLOSED WHEN IT FACT IT WAS ACTUALLY OPENED 11/1O/23 OF LASTS FRIDAY. THANKS AGAIN!!”
“I love Michelle and Pam!!! Very friendly, great customer service. I feel like they’re family since I seen them weekly to pick up my million delivered packages lol they’re a perfect team!!!”
8:30AM - 5PM
14212 Cottage Grove Ave, Dolton
Post Offices
“NICOLE NICOLE NICOLE NICOLE LOL That’s all i have to say she was amazing my package was lost some where in yall system and she checked in and called me until my package made it to me i appreciate her so much she need a raise”
“Upon seeing reviews I was hectic of coming to this location but I already had scheduled an appointment. Natasha helped with our passports and was patient and made sure we had all of the paperwork and retook our pictures that were taken upon arrival by a different employee to make sure there was no delay once they were shipped because of the clarity. Was patient with my 5 month old as we took her picture. We did wait about 25 minutes past our appointment but because of a prior customer having issues. Would come back.”
“This has to be the most no nonsense post office in the area. You bring your packages, they take your packages, you then leave! Couldnt ask for better service. In and out always even if its busy! Try that at bridgeview. A stop at bridgeview usually takes 15-30 minutes in line then an attitude on top of that from the woman that her name starts with V. Thank you worth for easy and pleasant transactions!”
“The United States Post Office the employees are so very friendly and polite. Also if you have any questions about your mail, package etc. Thay are ready to help you anyway they can.”
“I had a situation and Donta sent me off. I went to another post office and they told me to go back to Harvey. Raven was a gem and I appreciate her going to the extra effort. I had to come back and edit this review. Because I received a follow up call from the post office and they made sure that I issue was resolved. If I remember the rep. who me was named Darryl. He was professional.”
“The lady supervisor with short haircut at the window has excellent customer service skills. She goes out her way to accommodate with lost packages or mail that is not in my box. I forgot to mention that I receive my mail in my PO box. The lines are short these days. I can truly say she try her best to run this place in a professional and upbeat way. Our communities need leaders of integrity, patience, and understanding like her.”
9:30 AM - 5:00 PM
3638 W 111th St, Chicago
Post Offices
“Every time I come in this location they are friendly, fast and efficient. There is always a smiling face. I've been coming here lately for my small business to drop off my orders to customers. Never a problem. There is a post office not too far from this location that needs improvement but no issues with this location at all.”
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“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”