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“The service I received here was beyond satisfactory. I came here to complete my po box reservation as well as deliver a package. At a previous location, they failed to put my business name on the box. So i switched locations, which i wish i would have chose this location in the first place. The clerk that assisted me was accurate, efficient, and put the business name on the box while I was still there! I am so happy with this transition”
“everytime i go here The lady always attentive and friendly I'm from Illinois just border from Indiana But i prefer to go here than the 2min away from my house Because how the people work here better than the one i have close by.”
“The customer service was awesome, the agent taking my mail asked me a few questions and even called a friend to make sure I had all the items required for passport renewal in my envelope. She was full of positive energy too!!”
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
“I love this place good communication skills also quick and fast service as well every one is very polite and kind I live in Indiana I will drive from Indiana to the place to this place. Keep up the good work.”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“Very nice and helpful staff....nice and clean environment...the line usually goes fast....they make suggestions on what would be a better and cheaper
Way to get mail delivered and packaged...glad to have the post office in oaklawn as they r”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
8:30AM - 4:30PM
19 W Main St, Glenwood
Post Offices
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“Much better than the Frankfort Post Office. I guess I will just have to go out of my way to go here as the employees are much nicer and I'd rather drive extra than deal with the nasty USPS worker at Frankfort that everyone complains about.”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“I find the staff helpful. I love how they decorate for the holidays, even ones that I don't celebrate. Now I rarely have issues with the packages I mail out. There were some problems mailing out packages during the beginning and height of the pandemic, but no more delivery problems now. I trust this post office. Regarding the frequent uncleanliness, I spoke to the P.O. manager. They share a custodian with at least 1 other post office. So that is the reason that it often looks messy. I even offered to vacuum for them, but they didn't have a working vacuum cleaner. These are hard times for businesses, please remember, it takes a village.”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“Cindy is awesome. Customer service is top notch, clean building, passport service was quick and easy. Make an appointment online, have your documents ready and go right in. Took about 15 minutes total, with them providing me with the picture as well. Picture cost is same as walgreens; just take it here. Good job!!”
8:30AM - 5PM
14212 Cottage Grove Ave, Dolton
Post Offices
“NICOLE NICOLE NICOLE NICOLE LOL That’s all i have to say she was amazing my package was lost some where in yall system and she checked in and called me until my package made it to me i appreciate her so much she need a raise”
“I had package delivered to my neighbor house (my original mail Lady was training someone new) they swore me up and down they didn’t have it my mail carrier pulled right up pointed the person out who she gave it to and got my package back every item I love her for that……….”
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“The staff at this location are always nice and friendly when ever I need to ask a question or need a service, especially Mr Thomas. As with most jobs dealing in public service and in particular this post office, there are times when services are not at their best but I attribute this to short staffing and staff turnover in the area of Mail Carriers. It it takes time to acclimate to an experienced mail carrier. Let us all move in the spirit of patience and understanding.”