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December 2023 by Bill M.
Pharmacy is extremely slow and rude. Judge lines. Often takes over 30 minutes on phone to reach a registered pharmacist
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November 2023 by Xenu M.
From their pharmacy to their photo department to overall customer service, this place is horrifying. Try your best to go elsewhere
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October 2023 by Michael R.
My mom was in the hospital with pneumonia and the doctor prescribed meds. Walgreens sent a notice of a filled prescription and I went to pick it up for my mom. I talked to the pharmacist about the price $471 and I wasnt sure, she said the are other meds but it was the best... i purchased the meds to help my mom. she was released from the hospital and her meds changed. I took the unopened still sealed bag back to Walgreens. The same pharmacist said they could not take it back. She never mentioned that the time of purchase. When you're trying help your parent, I feel the pharmacist should say they don't take back meds to prevent a $471 loss. I'll never shop at Walgreens and moved all prescriptions
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November 2022 by Kathy K.
Place sucks. Wondering if my prescriptions are even worth taking anymore with how terrible this pharmacy is.
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April 2022 by Flo S.
Don't waste your time getting your Covid PCR here. The lab the use, Aegis, has a terrible reputation. Your results will come back days late or inconclusive.
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February 2022 by Stephen D.
If you are submitting a refill by phone and plan on picking up the next day - tell the phonebot you want it same day so it will be ready for sure the next day when you go. Nothing beats going to pick up at 9:30am when the phonebot promised 9:00am and the refill isn't ready. What a huge waste of time.
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January 2022 by Neecy Elegant E.
The pharmacy department is racist. A young Caucasian guy and the Caucasian manager make on duty displayed racism. I had a booster shot and flu shot scheduled at 5 my daughter at 515 my son at 530 I checked in was waiting till 525 pm someone call my name. I was waiting at door as instructed initially, following I asked you call my name what am I waiting on the young gentleman said we were trying to see if you wanted to pay for your daughter hope where you trying see this cause no one called my name. However when I register the young lady stated she could not get flu shot here which I stated fine let's just do the booster. As the guy. to be dis honest I asked for my cdc cards back and told him to cancel appointments. As I walked away he stated Some people now young Caucasian man you do not say some people reflecting already your being bias and discriminatory yet, the manager on duty should've told him none of that. River forest is known to be racist but you blatantly showed this. I am astonished that Walgreens has individuals like this representing them.
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January 2022 by Payton H.
Why is this location pharmacy dept racist. This man addressed a black woman and her daughter as some people as she walk away. I should've recorded him I won't go back. I've noticed before how she was waiting and waiting so because she tells you her concern with waiting you say some people. Poor reflection of Walgreens keep hiring these racist people take a test before you hire people to see if they are racist but the pharmacist on duty definitely should've told him don't go there but again he's racist also. Drive to CVS don't come here
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January 2022 by Becca S.
is there any walgreens pharmacy that has a single pharmacist who isn't completely useless? They change their times with no notice anywhere but on the window for when you get there. YOU ARE A PHARMACY WHY DO YOU THINK THIS IS OKAY TO DO ESPECIALLY DURING A PANDEMIC!?!?!?!??! Pharmacist also said they were out of rapid antigen tests yet I saw a whole shelve of them right in front of me. They're so slow and rude and unhelpful. They're will be more pharmacists working there than i've ever seen at any pharmacy and still so slow and useless. Blows my mind every time I have to go here. If you want a good laugh and have the time then go here lol.
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December 2021 by Kate D.
Don't, just don't. The offer curbside pickup but just ignore it. When, after waiting 15-20mins w/no one coming out, you go in to pick up the order you've paid for, you're met with rudeness and the expectation you should spend another 10mins waiting in line. Go anywhere else if you can.
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October 2021 by Priscilla S.
If I could give this pharmacy a 0, I would. They used to be very good, but in the past few years they have gone steadily downhill. Don't pick up a partial refill! Wait for the whole thing if you can. You'll never see the rest of the prescription. I'm routinely texted to say that there is a problem with the order, only to call and find that no one knows why I got the text. They had just paused the refill. I could go on! Terrible "service!" We are now in the process of moving to another pharmacy system.
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August 2021 by Ericka Nichole M.
If this isn't the worst Walgreens store in the area it's on the list. Long lines that wrap into the aisles with one cashier - constantly - in a pandemic. I try to avoid this store but the location is convenient for quick items. I'm not knocking the staff because it starts at the top. The stores don't have the support and resources they need, and probably no one at corporate cares.
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May 2021 by Puleng L.
I have used this Walgreens Pharmacy 4 times in total and there has never been a single time when there are no issues with filling my prescription. 4 days ago I dropped off a prescription; after waiting for it for an hour I was told it had to be ordered and it would take 3 days. Today is day 4, I called to check on the status only to find out the prescription was never ordered. This is a level carelessness I just can't understand.
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January 2021 by Maronda H.
I placed an online order for some photos and this was the closet location to my house. I was disappointed with some of the photos. One of the associates Willie was nice to assist me. The wait time was quick and easy. My photos were ready in no time. Very friendly and helpful associates. Next time I need to print out photos I would rather come into the store.
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November 2020 by Ava A.
They have the busiest pharmacy I've encountered, yet they're always able to fill my prescriptions within 15 minutes and they're always very friendly.