CVS is a pharmacy and store offering a wide selection of good, fully stocked products. The pharmacy staff at some locations is described as fantastic, friendly, helpful, patient, flexible, and communicative, with prescriptions filled quickly. The business also conducts coronavirus testing, including lab and rapid tests, subject to eligibility and state availability. However, experiences vary significantly by location. Some customers report atrocious phone service with long wait times, while others find calls get through quickly. In-store customer service can be poor and unprofessional, with staff sometimes not assisting or greeting customers. Some pharmacy locations also close for lunch, which is noted as inconvenient.
Needed helped finding something &Cathy was so kind stayed with me till I selected the right item.
June 2024
My husband went to cvs for gout medication wasn't sure what was good. Someone in pharmacy was kind enough and patient on finding the proper over the counter medication. Great and friendly customer service.
June 2024
A very nice shopping experience. The sales rep was really pleasant and helpful! I will be back!
