“Had a great experience with Extra Space Storage. Carla was awesome she was super helpful and made the process easy. The place is clean and secure. Definitely recommend!”
“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“Needed a unit to fit 3 dorm rooms of stuff for my college students. It was clean, well lit and affordable! Move in and out was a breeze and plenty of carts available. Will definitely use again next summer!”
9:30AM - 6PM
3200 Holeman Ave, South Chicago Heights“We were supposed to have 24 hour access with us just moving everything in & when we arrived at 2am with a truckload we ended up having to wait until 6am for the regular access hours. A little frustrated until Rochelle stopped by our unit to apologize that it was her mistake and that she corrected it and credited our account! Just her admitting fault and apologizing was very much appreciated. Rochelle is great and takes good care of the facility!”
“Mr. Andre deserves a medal. His customer service skills are outstanding, and he is one of the most genuine individuals I have met in the customer service arena. You are very fortunate to have him represent your company.”
9:30AM - 6PM
3657 147th St, Midlothian“I spoke with Tanya at the Midlothian Illinois location and she was awesome! She answered every question and was very knowledgeable and helpful. In a world where customer service has gone by the wayside, she knocked it out the park.
Thank you, Tanya.”
9:30AM - 6PM
8531 W 191st St, Mokena“The accessibility to my storage space is great. I have been taking furniture at my pace and when I needed a cart I called the front office and was assisted within minutes.”
“Lawrence demonstrated excellence in client service from my initial site visit to reservation, move-in, and upgrade to a 2nd unit. Thanks for smoothing out rough edges for a turn on a dime transition!”
“Brenda was hands down a savior. She was kind helpful, the other person that works on site, Not BRENDA, is not so goo at running the facility, I assume he's on his own time but it was very unprofessional of him to lock up before 5:25 at both locations. Brenda 5 stars, other person, 1 star.”
6AM - 9PM
3835 W 159th Pl, Markham“Cheryl is AMAZING! I’ve been working with her since I’ve started renting my unit almost a year ago and I appreciate her friendliness, customer service and her attentiveness. Thank you Cheryl, you are the best! ?”
“I have been a customer of this location for over 20 years. When it was sold and cubes mart took over they answered all my questions and addressed any concerns I might have. No need to go anywhere else. Thank you”
“This was my first time ever renting a storage unit. Dawnya was wonderful! She thoroughly explained everything and walked me to the unit before I purchased or signed anything. I will definitely recommend this location to others.”
9:30AM - 6PM
14900 Woodlawn Ave, Dolton“Well, what can I say Eric was a breath of fresh air, his customer service skills exceeded my expectations. He was knowledgeable, friendly, professional and he went over and beyond to make sure I was satisfied and was helped. I have never visited a storage unit before, he explained everything walked me through the process and gave me all my options. I appreciate him so much and what he did for a confused customer like me.
He is more than a five star employee but a 10 star employee. He is a rear gem and treasure please treasure him. God was using one of his best earth angels. It’s rear…have a wonderful day to you and your team.”
9:30AM - 6PM
16731 Halsted St, Harvey“The team at the facility in Harvey on Halsted Ave is exceptional. Professional, prompt, courteous - and a clean, secure facility. Top that off with competitive rates, I can't imagine a reason to go anywhere else. 6 Stars”
“Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.”
“I referred a client and their family were so happy with Jennifer and the team as they guided and helped their family move out of their home had an unexpected fire in their garage. Their family was going through hard time and they appreciate the recommendation. Thank you Jen. Again. You’re on my client list in the south suburbs going forward.”
9AM - 5PM
15331 S 70th Ct, Orland Park“These guys are the best! Everyone on the team was kind, careful, and very professional! They were very cautious with our furniture and walls! There was no damage to anything! Moving is such a stressful event, so thank you for giving us an amazing experience! Highly recommend!”
“Tanya is amazing. If you have storage/moving/supply needs please call Tanya at Public Storage. She helped me at the Orland Park location but she is usually at the Country Club Hills location. I am recommending you for a raise..please tell your boss :-) THANKS AGAIN!”
6AM - 9PM
2345 173rd St, Lansing“I had the best experience at this location… crystal was very helpful and friendly and answered all my questions highly recommended renting a storage space here. ”
“Gabby was amazing! She went above and beyond answering all my questions with incredible patience. She even went out of her way to hold the door for me. You guys are lucky to have her”
“Needed a fast and trustworthy place for an emergency situation. Called and spoke to Tina who quickly sprung into action and got me covered. This weekend could have been awful and now it will be stress free thanks to your wonderful team leader. Thanks Tina!”
6AM - 9PM
2115 Bernice Rd, Lansing“The manager, Celina, is absolutely amazing!! Her professionalism along with a friendly attitude and helpfulness keeps me coming back to this location for my storage needs!”
“Spoke with Amber on the phone and she was very pleasant and knowledgeable. I had no questions, concerns or doubt after speaking with her…..her customer service was outstanding.”
“I came in looking for a storage unit and came across Lavonya and she was excellent. She answered all my questions as well showed me the units. She was extremely professional and knowledgeable”
9:30AM - 6PM
571 W 14th St, Chicago Heights“Rich was awesome! Very articulate with explaining every process of the storage space, the discounts, and over all lease itself! Hopefully more employees are 5 stars as well !!”
“Great service from Johnny and Matilda. I'm new to RV camping and Johnny helped park my camper. Matilda helped find a parking spot that was easier to park. Great experience, would recommend.”
“Mike was very helpful, I had an issue with finding my code and he was able to assist me quickly, I’ve been with this location for three years and I highly recommend. Never had an issue, my items have always been secured.”
10AM - 6PM
4325 Frontage Rd, Oak Forest“So I will say the last property manager was not good she was never there, and was super stand off-ish, I met the district manager AJ and she was absolutely wonderful and helpful a complete 180 from the person we dealt with on a daily or in this case not dealt with because she was never there. I was told they are in the process of hiring someone new and responsible, that will be in the office 5 days a week, I did notice a huge difference when I went in today. I was on the verge of going somewhere else and AJ assured me that things were changing for the better and urged me to stay with them. Thank you AJ God bless”
Open 24 hours
434 E Sauk Trail, South Chicago Heights“Have family in the area that are elderly and we needed storage. I have used Infinite before in Ohio, and saw they were here. Called and got a great price with a promotion then moved in with no hassle, and the property is clean and the people are super friendly! I have not been disappointed using Infinite Storage.”
“My red dot rep went the extra mile being patient to help me unlock my online account and reset my password so I don't have to ? in to make a payment when it's due.”