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“I go to this post office to drop off packages at least 3x a week. Everyone at the desk has ALWAYS been pleasant and provided great customer service. I've never had any issues with packages or mail coming back. They do a great job!”
“Chris at the Lake Geneva Post Office saved the day! I had a box shipped overnight from a vendor to my customer's event venue for an event this weekend. Lo and behold... the venue doesn't have a mailbox and doesn't accept USPS deliveries. What?! I am a wedding stationer and I have never heard of anyone just *choosing* to not receive mail from the postal service. Chris had the foresight to hang onto the box instead of returning to sender; he answered my call on the first ring and knew before I told him what I was calling about. We were able to arrange for someone from the venue to pick up the held box at the Post Office, and now my customer will have her items for her wedding, all thanks to Chris thinking on his feet. Thank you, Lake Geneva Post Office!”
7:30AM - 5:30PM
4530 W Crystal Lake Rd, McHenry
Post Offices
“I can’t say anything about the other reviewers who have had bad experiences here, but as for me, the two times I’ve been here I’ve had a very sarcastic postal worker help me, and it’s made my day both times. Not a rude kind of sarcastic, a funny one. Just super dry humor, really wholesome. I love quipping back and forth. I wish all retail workers were so funny & friendly! (I can’t remember because it was so long in-between visits, but I believe there were two separate workers who were like that:)”
“The staff was really friendly and super helpful. I've had a p.o. box there for months and anytime I have a question it's always answered to the best of their ability. My go-to post office whenever I need to send mail, pick up packages, and buy stamps.”
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“It is an outdated, throwback of a post office, but service was superb, friendly and had a good sense of humor. It was the most pleasant postal experience I've had in some time.”