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August 2023 by Joe Stefani
Very professional
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May 2023 by Steven Fleming
Excellent customer service!!
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May 2023 by F Darlene Hentis
Friendly and very knowledgeable
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May 2023 by Toni Guebert
Did great job!!
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January 2023 by Linda Doerr
Thank you for the awesome service,Latosha and Amber! Red Bud, Illinois location.You did a wonderful job taking time going over services and explaining everything to my mother in law with courtesy and professionalism.
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July 2022 by Candy Lapham
Very helpful and friendly
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May 2022 by Jared Mudd
Do not use this store. They are uninformed and incompetent. If I could give them a lesser star, I would.I was in need of a new phone. I particularly wanted the S22 Ultra. Was told by the staff that it would not be available for another month. I had no choice but to purchase iPhone 13 Pro, which I did not like at all. Four days later I'd seen the S22 Ultra was available. I went to the Reed Bud store to return the phone so I could get the S22 at another store. I was told by the Red Bud store that it could be returned to the South County store where I was picking up the new phone. This was not true. I had to make another trip to Red Bud to return the phone and then back to South County. While I was at the South County store I was informed that the discount Red Bud told me I was receiving was completely false. After returning the iPhone to Red Bud I was told the sales tax would show as credit on my statement. This was also not true. I called Verizon corporate for a refund which they stated had to be done at the store of purchase. After two phone calls to Red Bud I was told they would have to figure out how to do that and would call me back. It's been nearly 3 months and it is still not resolved. Tried multiple calls to the Sparta branch as well. No one ever answers the phone there either. This place seems to prey on the older, misinformed customer. DO NOT GO HERE OR ANY OTHER.
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January 2022 by Jill D. Jones
Ray did excellent work... He is great at what he does.
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November 2021 by Megan White
Avery and Emily were fantastic in helping me purchase my sons first iPad!
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August 2021 by Megan Kempf
Love visiting the Red Bud Russell Cellular. One, it beats driving to Fairview to wait in long lines. The workers take the time to explain in detail the products/plans which I appreciate. We will continue to visit this location for all of our Verizon needs!
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August 2021 by Simple Man
Friendly service. No smoke was blown here. Highly recommend.
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August 2021 by Carmen Nichols
Help me with everything from purchasing a new phone to learning how to use it and fixing me problems
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August 2021 by Paul Thompson
Found me a phone that will meet my needs for a long time . .
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July 2021 by Mandy Heinemann
Jason was super helpful and professional A+ service!
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July 2021 by Joel Joergensen
Went there at 12:45 today 7/28/2021 lady was rude because she was going to lunch. Not even willing to answer questions.
