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March 2023 by Cole Price
Twice now my mom has bought a Membership at the WGEM Home and Living Show and both times y’all have screwed her. They had her pay for the membership at the show and then told her that she would just have to come in and show her Photo ID. When she got to your store you guys acted like you had no clue what she was talking about and didn’t help her at all. This is why Costco runs you out of town every time they open a new store. Don’t do promotions that you can’t follow through on.
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January 2023 by Harold King
Sam's Club Online are liars and thieves. They charged my credit card 435.00 and never ever delivered the table I ordered. Being a plus member doesn't mean anything. Over a month and I'm still trying to get my money back, they've no one in charge and the only people answering the phones are in India. WOW!! What a way to NOT do business!!!!!!! Sam's Club!!! You suck!!!!
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July 2022 by Stacie S.
Been here before with an OK experience. However today while trying to shop 2 employees having a conversation standing in front of the one of the last products I needed to get - simply ignored me carrying on their conversation.. Then moved in front of the next item I needed. Then muttered something under his breath - PATHETIC and disrespectful. They both continued to stare at me on my way through check out. Talk about not feeling comfortable.
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January 2022 by Matu Lee
crap stain to shop at Terri ble products at ridiculous prices and incompetent help
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November 2021 by tgrime
I have horror stories from other pharmacies I've used, but the Sam's Club Pharmacy in Quincy, IL is the best pharmacy I've ever used. Nick V, one of the pharmacists, literally remembers my name and my family members without me having to say it. Their customer service and rapport is top notch. When I am told my medicine is ready, it is, unlike other pharmacies that notify you that your meds are ready for pickup, only to find out you are still waiting. Excellent pharmacy and staff, I highly recommend to anyone needing prescriptions filled.
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October 2021 by Ginger G.
We are plus members and can say, Don't bother getting a membership here! Customer service is inept, the cashier's aren't trained, the produce rots before we can eat it. The yogurt box was ripped and the yogurt inside was damaged and opened. The roast chicken meat was tough! We easily spend 300 per visit, shame on us!Where ARE the cashier's??! Only 2 check out lines open?! Pharmacy isn't open on Sundays?! Getting out of the store takes forever as the greeter is scanning all the items on receipt!! Customer Service guy is a passive aggressive flamboyant young kid, who's smart aleck attitude should be addressed immediately! Save that eye rolling for your home life, it's not appropriate nor professional here! Ohh, and we paid 100 for this abuse!
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June 2021 by Pamela Williams
Club pickup is an absolute waste of time. Starts at 7am but no one is actually there until 8. Don’t bother.
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October 2020 by Brenda Leenerts
Great service, friendly employees, lots of choices!!!
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February 2020 by Kyra Gail
I purchased this kill last Sunday evening and it is spoiled. The date is clearly fine, however it was bad. I called store and they told me that there was nothing they could do. Is this accurate?
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January 2020 by Hannah Simpson
I’m sorry to say this bc I’ve loved this Sam’s and spent a lot of money at this one for years now...
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December 2019 by Tammy Schoch
I would like to give a special thanks to Katie, Troy and Anthony for going out of their way to help me today! I stopped Katie and asked for help. She was clearly on her way somewhere else, but didn’t hesitate to help me. What I needed of course was on the very top shelf of the store, but that didn’t bother her Troy or Anthony. Katie promptly grabbed a tow motor while the other two men roped off the aisle and brought down a huge box, while I stood behind the rope in awe at their complete professionalism. Not only did she make make sure that what I needed was inside the box. She took the time to make sure that each and every picture I wanted did not have any imperfections in them like the previous ones did. Thanks Katie, Troy and Anthony for your wonderful smiles and helping hands today!
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September 2019 by Paranormal Society
This place used to be my go to but now that they have done a whole lot of staff changes it has gone downhill. Sad because this used to be a best place in town
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November 2018 by niki harn
The pharmacist is very rude and has a huge chip on her shoulder. I dread going there if she is there. After today's debacle I will no longer use this pharmacy!!!!!!!
