Hardware Stores in Quincy, IL

“Great place good tools... We call it the China store....But iv never had to return a tool in 4years!!!! Nothing has broke & nothing has broke down from Harbor Freight...”

“I'm a bit surprised that the help isn't more helpful, especially the younger guys at the cash register. I have experience with a recently closed Ace in Hope Mills, NC and the service their was superior to Quincy. Still Ace is much better than Lowe's or Home Depot. The old guys in the departments are very good and knowledgeable.”

“Everytime I come to Home Depot and Marla is working she takes the customer service to the next level. She is a phenomenal employee, completely understands customer service and is so kind and helpful. You have a good one on your hands for sure with her. Take care of her… she’s the perfect employee!”

“I'm writing once again to tell you that I'm Commending Lowe's once more!! I just got off of the phone with Assistant Manager Jeremy that works at the Lowe's in Quincy, Illinois. He, I must say was the most pleasant, respectful, and efficient manager that I have spoken with in and exceedingly long time.
I called to tell him about the other day when Teresa and Dan whom I found out his name from the Associate that works in Lawn and Garden today by the name of Timmy.
First off, I must say that Timmy was very pleasant, very understanding of my position of wanting to know the name and knew exactly who I was speaking about.
I also made sure that Assistant Manager Jeremy knew about whom I was talking about. I recommended that he needed to be commended each one of his Associates that I was referring to because has an amazing Team in his Lawn and Garden section. I also told Assistant Manager Jeremy that each one of those Associates need to be recognized. Not only for what they did for me but to show other Associates that this is the way you make money!
You see, your Customer IS THE BOSS and if you look at it like that Lowe's will make money hand over fist!!
I can guarantee and promise you that!!
Another five-star review for Lowe's today for Timmy from Lawn and Garden on answering the phone and being of great assistance!! To Assistant Manager Jeremy for not rushing me and fully understanding how I wanted to properly give kudos to those that helped me.
To Teresa and Dan for all of the help that they gave me!!
They didn't have to. They could have been just doing just their job but they were going above and beyond like every Associate should and they treated their Customer. This Customer excellent five stars to each of them.
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Thank you very much!! I will be shopping with you again!! Great Staff and Great Service!!”