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April 2024 by Steve Baker
They send you a text saying ready and you get there and its not ready. Sometimes a person is at the drive up window 15 mins. I guess theirs was not ready and they waiting
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April 2024 by Patti Jordan
I've never had a problem with brown drugs. After calling in prescription I never had to wait but few hours sometimes sooner for it to be ready. Couple times I've had it delivered and the delivery lady is very nice and polite always smiling. I would recommend brown drugs highly
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April 2024 by Audra 3 Allensworth
The staff was very helpful and when my Dad passed up in Hospice.The staff was extremely loving, very nice very wonderful & very caring.I couldn't have asked for a better people to be comforting to my Dad and to give him a spa day on the day that he passed away so that he would be able to look good when he entered heaven for my Mom.I can never thank them enough so they do get a five-star rating.
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February 2024 by Jerry Jones
Great, fast service!
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February 2024 by Crystal Peavler
I have had trouble with Brown Drug the last two months and today was finally the last time they will get my business. Waited a few hours after my daughters medicine was sent to call to see if it was ready. Once I called, they told me the generic form was on back order and they hadn’t called me, sent a message or anything. However, the medicine that was ordered specifically says to use brand-name since that has worked better for my daughter. The lady I talked with aplogoized that they missed that and said it would be ready in 15 minutes. I wait 20 minutes before heading that way, waited another 20 minutes in line just to get to the window to be told they havent started it yet and would be another 15-20 minutes.The communication here is terrible and they miss the details on what kind of medicine you even need. I would advise you not to waste your time.
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December 2023 by Nicole Lasley
Not,not calling my doctors office when I needed meds filled.Not having most ofy meds.A snipy person answer phones,Not getting my meds out to me when needed.
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December 2023 by Kevin Lasley
Poor adtude against customer no respect don't get meds out on time
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December 2023 by Becky Blackburn
I waited in line 20ish min.for my turn which was fine .but when I get there because I had a coupon she actually said I needed to drive back around and get back in line because it would take possibly 5 min.to run and I didn't want to hold the line up. SERIOUSLY told me I had to go back and wait another 20 to 30 min.because now there were 6 or more..well You can park and come in..I had 4 people in front of me inside AND a grandaughter at the Dr's office to pick up. THEY DID NOT care. I GET IT your busy and irritable but this was terrible customer service and just wasn't good..got two stars because one of the gals there actually seemed to care..that I was being made to wait twice as long..
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November 2023 by Ken Dinwiddie
I should have put this review a long time ago every time I go there they never have my prescription ready even when I call them and tell them that I am coming to pick it up I always got to wait or come back
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October 2023 by Lisa B
So so so worthy of praise. Switching from Walgreens was a struggle but the best decision i.could make regarding ACTUALLY GETTING ALL MY MEDICATIONS DELIVERED TO MY DOOR. THANX BROWN PHARMACY STAFF. ❤️
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October 2023 by Lisa BULINGTON
So so so worthy of praise. Switching from Walgreens was a struggle but the best decision i.could make regarding ACTUALLY GETTING ALL MY MEDICATIONS DELIVERED TO MY DOOR. THANX BROWN PHARMACY STAFF. ❤️
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July 2023 by Shaye Tillitt
Very helpful and friendly. I have no issues with them and my insurance and the drugs I do have to pay for are cheaper than Walgreens.
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July 2023 by Jessica Bryant
Always been the best place to get meds!!! ??
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May 2023 by khalil rabie
Called in my refills today, very polite, professional and helpful. She called my doctor to renew a prescription immediately and repeated back the medications I needed refilled. Happy to deal with this pharmacy and professional team. Keep up the great work.Thank you!
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April 2023 by Ernest Douglas
always fast and always polite. I don't use any other farmacy
