“I’ve tried to do the survey w numbers o receipt & keeps telling me needs more ?
I wanted to comment on recent improvements I’ve noticed at my local store (04146). I was there about 2P on 11/16 and the overall service now seems much improved. Maybe a slow done of vaccines being given? In any case, my favorite pharmacists, Nikki and Peter have been extremely helpful and it seems maybe there are more techs? In any case , the total ( busy) experience has improved and I am grateful. I’m hoping for continued experience like this!
Maybe our comments do help?!
Denise R”
“ALWAYS FRIENDLY AND FAST SERVICE WHEN HAVING MY PRESCRIPTIONS FILLED AT DUNDEE PHARMACY - THEY ARE VERY KNOWLEDGEABLE AND WILLING TO ANSWER ANY/ALL OF MY QUESTIONS REGARDING MY MEDS
HAVE BEEN A CUSTOMER FOR DECADES AND THEY WILL CONTINUE TO BE MY FAMILY'S "GO-TO" PHARMACY
THANK YOU TO EVERYONE AT DUNDEE PHARMACY FOR ALL THAT YOU DO!!!”
“Excellent services. Best place and store is good with good price. Monali helped me for self check out ., she is best employee you have . She is polite and excellent employee.”
“I cannot thank everybody we worked with at Corporate Business Solutions enough. Their expertise helped me streamline my operations and identify areas where I could lower our costs which in turn has helped our cashflow. Their advice was practical and easy to implement. I was struggling to take my business to the next level and I am so glad I listened to their advice and new business plan.”
“Cheap place to get gas near the airport. My only complaint was there wasn't a whole lot of room to either turn around or go around everybody else once you were done pumping gas.”
“My husband and I came in last week. We just wanted to say how wonderful Kyla,Colin and Jamie are. These 3 are absolutely Amazing. We will definitely return and tell are family and friends about Kyla, Colin and Jamie.”
Open 24 hours
150 Weiland Rd, Buffalo Grove“For the 3 months I was there I truly have no complaints. My nurses Leah and Ron were very professional and very compassionate. My CNA’s (certified nursing assistants), Victor, Esmeralda, Cecelia, Angelina, and Rose were outstanding people and showed genuine compassion for their patients. Ceilo-the activities person obviously loves her job (been there over 12 years), calls great bingo and a fun blackjack dealer ALSO helps the CNA’s deliver hot breakfasts in the mornings, knows every patient name AND room numbers is also a great person. Aurila- the lady that cleans my room daily not only does a great job but truly works at getting to know her patients and is very caring. The physical therapists of Maria and Karla led by Samantha helped to change my life for the better and can never thank them enough. The kitchen staff led by Ben provided 3 full meals a day and alternated the selection of soups twice a month. Additionally if you didn’t want something on the menu, there were nine alternate choices. Gomez, one of the primary maintenance workers was extremely attentive to the needs of the patients. All of this happened out of what I truly believe was a GENUINE love for their jobs. Every month there is a resident council meeting that gives everyone that attends opportunities to voice their concerns and follow-up occurs frequently. Maria and Melissa, the Director of Nursing and the Administrator should be very proud of their facility.
What I found consistent from those few patients that complained about the food was that they were fast asleep when the food was delivered and by the time they woke up it was cold! Also, there were alternatives for lunch and dinner where it was impossible to not find something that one could enjoy.
In conclusion, I would recommend my best friend or any loved one to this place HANDS DOWN. Thanks to everyone who helped make my stay a lot shorter than I ever thought possible.”
Open 24 hours
2313 S Mt Prospect Rd, Des Plaines“Great service and very nice people to work with. They will also try to give you the best price even better thab your copy or deductible and also better than GoodRx.”
1:30 - 8PM 9AM - 1PM
2999 S Waukegan Rd, Bannockburn“Very good customer service
I purchased a cup for a gift and was told by Ashley it may be on special, she took the time to look,it was, and I received another one for free.
All without me asking
Thank you”
10AM - 8PM
101 W Oakton St, Des Plaines“Only thing i dont like is the scan check at exit. I understand its for security but it just takes way too long to scan every single thing especially if the carts beyond full! And alot of times there are really long lines! They need to figure something better hopefully someday!”
7AM - 11PM
1002 Busse Rd, Mt Prospect“It is unfortunate that in the world of pharmacies today, there is a national shortage of pharmacists and pharmacy techs, so that helps me to be patient and supportive when most pharmacies are currently understaffed and overworked....a result of the tough COVID period we all experienced.I have been using this particular pharmacy and have always had a good experience there. End of story.”
1:30 - 8PM 9AM - 1PM
2323 Capital Dr, Northbrook“Best pharmacy ever!! Staff are all pleasant and willing to assist. Prescriptions are filled promptly and wait time for pick up is minimal compared to other pharmacies. Won’t go anywhere else for my prescriptions. ?”
“I cannot speak highly enough about the exceptional service I received from the staff at Staywell Pharmacy. The staff has always been incredibly helpful and kind, going the extra mile to ensure a positive experience. However, their recent act of kindness truly exceeded my expectations.After I picked up my prescription, they proactively sought out a prescription savings card on my behalf and applied for it. To my surprise, they called me the next day to share the wonderful news—they not only found a way to save me money but also provided me with a credit of $95.This level of dedication and customer care is something you rarely find in today's fast-paced world. It's evident that Muhammad and his staff genuinely cares about their customers and goes above and beyond to ensure their well-being. I am immensely grateful for their outstanding service.I encourage everyone to support this small business. Staywell is not just a pharmacy; it's a community of caring professionals committed to making a positive impact on the lives of their customers.Thank you, Muhammad and team, for your exceptional service and for truly making a difference.”
“Went in Keefer’s tonight last minute needing a compound pharmacy for a prescription. My gosh, these people are AMAZING!!! Husband was released from hospital late in the day and we are from out of town and he needed this prescription. I gave them the prescription and they were comforting and assured me that they would rush it and have it ready for us. And they did and they could not have been more kind and more helpful. I only wish we had this pharmacist and technician working in my area!!! Thank you, Keefer’s Pharmacy for your help!!”
“I ***AAAALMOOOOST*** don't want to even review this pharmacy positively, and thought about leaving several different accounts' worth of scathing reviews, touching on every important issue to a pharmacy customer — JUST to drive other customers away from this one in the very selfish and personal interest of increasing odds that they will ALWAYS have the medications I need in stock and that I'd always be first in line to get them, etc. But it just wouldn't be fair to deprive the rest of the region, and anyone who wants or needs an incredible pharmacy team to take care of them and their family's pharm needs.Get this, too, okay — I hate Big Pharma, first of all. I've got theories about Big Brother having their nosy little hands in and on everything we consume and if there's a way to slip anything "extra" and covertly experimental into a medication and let it loose amongst the general population, I refuse to believe we don't unknowingly fall victim to this kind of thing. Point being, I'm not a fan of pharmacies, etc. But, these folks have SEEMED to be the most "in the know" about stuff that any pharmacist could be, and I feel like they give acceptably honest answers for the issues and concerns I raise. Being super nice, reliable, and good communicators doesn't hurt though, either. So that's nice. ?”
9AM - 1:30PM 2 - 7PM
401 W Irving Park Rd, Wood Dale“Extremely nice pharmacist who makes sure any questions you may have about your prescription are completely understood, and she takes the time to search for any money saving opportunities on the prescription being filled.”
1:30 - 8PM 9AM - 1PM
545 N Hicks Rd, Palatine“Nice, clean store. One of the workers at self checkout is the sweetest and she has helped me a lot before. Wish there was more attentive staff in the bakery section.”
1 - 8PM 8AM - 12:30PM
2045 Plum Grove Rd, Rolling Meadows“Cvs pharmacy is by far one of the best pharmacies. Their staff at Rolling Meadiws pharmacy on Plum Grove is friendly, fast, efficient and professional. What distinguish them is they are caring !!”
“This location is well worth the 8 minute drive from the Waukegan Rd location.The store is much cleaner, well stocked, and friendlier then the one 8 minutes away. It has also been remodeled which is a huge plus. It is is large store with a large seasonal section at the front of the store, ample check outs and self check outs too. There's always someone around to help out, and that's not the case for the other location.All in all, one of the better Jewel stores in the area”
Open 24 hours
870 Arlington Heights Rd Suite #100, Itasca“Option Care is professional in each interaction I’ve had with representatives and pharmacists. Packages arrive the day we discussed with correct contents. I am very pleased.”
“Kaitlyn and David are A1 pharmacists and have been very helpful in helping answer my questions concerning my medications as-well-as my husband’s. I appreciate the time they have taken to go out of their way to explain the different issues I had been experiencing. I thank them for being so kind and understanding!?”
“This is our main store we shop at. Is it busy on the weekend, yes, but we avoid weekends and never have an issue with lines. There is never a shortage on food or products and if you need something there is always staff to help. It's a very clean store and clean bathrooms. The customer service has always been solid and professional. The membership is worth the price even for someone who doesn't regularly shop in bulk. The Costco return policy is one of the best in the shopping industry.”
“The best pharmacy! Everyone is kind,caring and friendly. Customer service is great!Everyone is so helpful. People there go over and above to help you!They're knowledgable and willing to answer any question.Excellent service with a hometown touch!”
“I have never had an issue with prescriptions that the staff did not address quickly and kindly. They have gone above and beyond on several occasions. The manager is particularly nice and hard-working, always taking the time to make sure medications are clearly explained and all questions are answered.”
“I rarely go to this location but I walked in last Thursday at lunch to see if the had Covid boosters available. They did! It was pretty busy, so I truly feel for the pharmacy staff. They were so friendly and patient despite how busy they were. They managed to squeeze me in and the woman who was doing all the shots was SO NICE. I don't know how she was still that friendly, reassuring and professional. I would have been so frazzled. Also I barely felt anything, she was clearly great at her job.This is an unconventional review for me, I mostly focus on food. But I was very grateful for this positive experience in these trying times.Also I got a 20% off coupon! #winning! You have to stay in the store for 10 min after but they say you can shop if you want, I just browsed the books and found a sweet ride nearby. But I'll be back to Jewel for some groceries for sure!”
“I had to go to 6 different pharmacies to get my monthly prescriptions filled this month, as no one had one of my medications in stock. Long story short, after being verbally abused by pharmacists at other Walgreens who could have assisted me but peters to make me feel like garbage, I was at the point where I considered giving up - not filling my prescriptions, going home, and just waiting to die without my medication. I didn't ask to be chronically ill. I didn't volunteer or sign up for it. It's hard enough to be chronically ill...... but to have people refuse to help you obtain the medications that you need to live, AND treat you like garbage for needing them....I cannot emphasize how much that DOES NOT HELP. This pharmacy was different. I called to see if they had it in stock and the person on the phone was so kind and helpful, that based on my experiences with Walgreens Pharmacists that morning, I assumed it was a Pharmacy Tech. Turns out it was the actual Pharmacist!!!!!! He took the time to check the quantity of medication on hand and assured me they could fill it and did. With the utmost kindness and friendliness, and without the need to make me feel subhuman, like other Walgreens Pharmacists. Then I grabbed some Halloween candy and went to the main check out where I had to wait 10 minutes while a customer argued with the clerk because the customer wanted the money that she was earning for her current purchase to be applied to that purchase. That's not how Walgreens points work, and they make that very clear. But this woman didn't speak English very well and obviously didn't understand how Walgreens points work, yet she was adamant that she get her $5. She didn't care that there were other people in line behind her, she didn't care how Walgreens rules work. People are horrible and selfish. The poor cashier was so patient and explained to her over and over that she was earning the money on this purchase, not applying it. The customer didn't understand and got louder and angrier, so the cashier finally just broke her order in two, so she could earn the money on the first part of the order, and then apply it to the second part. That poor cashier. She did a great job of dealing with a very difficult customer without developing any attitude. I had just dealt with several pharmacist who couldn't deal with a very kind and meek customer (that would be me) withOUT severe attitude. So I appreciate kindness wherever I see it. I appreciate this cashier, and I appreciate this pharmacy.”